Never had this problem before with previous versions. Reinstalling V6.8 solves the issue.
That said, V6.8 fails to use my NVIDIA GeForce GTX 1070 card. DeepPRIME and XD use the CPU only.
I don’t know if this is relevant to the v6.9 save failure problem. The failure to use the NVIDIA card for DeepPRIME is a recent issue. Earlier versions of PhotoLab (possibly even v6.8 initially) always used the card. V6.8 sees the card but will not use it even if it is specifically selected in Setup.
My name is Mark, not John. Try this link from my Google drive. This is actually the first time I’ve done this since I always used DropBox. Hopefully it works. Let me know.
Since it is an executable file and too large for Google to scan for viruses they will warn you before allowing you to download it. This executable file was downloaded from DxO and installed on my Windows 10 computer, however, I take no responsibility for this file once I uploaded it to Google drive. Use it at your own risk.
No problem. I just granted you access. Let me know if you are able to install it successfully. I have all the backups but they all have the same file name. Let me know if I inadvertently sent you the wrong version.
Slight misunderstanding I think. V6.8 does NOT recognise my NVIDIA GPU. Although the program ‘sees’ the card in setup it fails to use it even if I select it as the default. v6.7 works fine with the GPU.
I can save DeepPRIME and XD files in v6.8 but it takes an eternity to process as only the CPU is used.
V6.9 displays an error message when trying to save DeepPRIME and XD files, so I have no idea if it is trying to use the video card or not.
I’m seeing the same behaviour as above - i.e. 6.9 fails to export DeepPrime at all. 6.8 works but with very slow exports so I suspect it’s using my CPU instead of my NVIDIA GPU. Unfortunately I didn’t save a copy of 6.7 to try it out. Does anyone have a spare copy on their hard drive that they can share?