PhotoLab v6.9 (Windows 10) Failure to export DeepPRIME or DeepPRIME XD

I am not sure I will be upgrading this year, and certainly not just to overcome a bug in 6.8 and 6.9. I will check out v7 in a while though.

If I do upgrade it will be at the Black Friday discount price (if they continue to give one). I usually install the new version within 30 days of that date to provide continuity if I do decide to buy.

I sent my log data to DxO technical support at their request and they have forwarded it to the developers. They say they will get back to me when they get feed back from the development team.

Peter

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Just closing this topic on my part.

I had failed to realise that I could not rely on the Dell update program, or a search of the NVIDIA web site for specific drivers for my NVIDIA GeForce GTX 1070 GPU.

Advice in another thread mentioned NVIDIA studio drivers and, after searching specifically for those, I found the install program.

Result is it has solved all my problems and v6.10 is now working fine.

Peter

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Thank for this info. So Photolab benefits (and even needs) studio drivers.

This close the discussion about usefulness of studio drivers for photolab.

Thanks for sharing this.

Resolved - per instructions above - by ignoring Dellā€™s insistence that my NVidia drivers were up to date, and manually installing NVidiaā€™s Studio drivers.

To be fair to DxO, they do say in the release notes that the user should update to the latest graphics drivers before installing DxO updates. Oh well, lesson learned!

Dell is right. Your drivers were up to date. Studio driver is a choice.
You can be up to date in each of those 2 choices (game or studio drivers).

If it tells you youā€™re not up to date with last studio drivers, it will be wrong.

For Nvidia card users, I suggest downloading and installing Nvidiaā€™s GeForce Experience software which will alert users and install new game ready or studio drivers for their cards.

Mark

https://www.nvidia.com/en-us/geforce/geforce-experience/download/

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a sticker on a wall to check GPU drivers works better than having one more crapware running

I would agree if it was in fact crapware, but GE Force Experience is not crapware.

In a post processing software world where having the most current GPU driver installed is often not just nice to have but a necessity, this software can save a lot of aggravation. I canā€™t count the number of people on this site who have complained they were having problems with PhotoLab DeepPRIME and XD exports, only to discover when told that their issue was caused by older drivers. It is certainly your choice whether or not to install it, but I consider it a valuable productivity tool.

Mark

it is - does not do any useful thing ( as noted - a note works better ) not to mention being one more process sending who knows what kind of telemetry somewhere

Well, perhaps you should read @PJS123 post above where he discovered that his Dell software failed to install the correct update driver which caused the problem which had been plaguing him for the last 2 weeks.

After doing some research he discovered the correct driver which fixed his issue. Somehow I think he might have been happier If he had Nvidia software installed and it had notified him of a driver update which would have avoided the problem in the first place. Perhaps not.

As I said install it or donā€™t at your discretion, but It certainly isnā€™t crapware If it is capable of resolving issues by installing the latest drivers.

Mark

Mark - Thanks. I had checked what the software was when I found the studio driver download. I concluded it was not necessary as it seemed to be aimed at games players (I donā€™t have any). Your comment that it alerts when a new driver is available has changed my mind. That will be useful to me so I will be installing it.

Peter

I am not a gamer and I use it to install the Studio driver. I get a notification when a new driver is available and run the download manually. I will occasionally run GeForce Experience without having seen a notification on the off chance that I missed seeing it. That actually happened with the most current update dated September 21st. I must have missed the notification. I decided to manually check a few days ago and installed the driver as soon as I saw it was available

Mark

Not really.
If you do not have problem, donā€™t change your drivers (this can even, very rarely but sometime, add problems).
If you have problems, look what is the last version on NVidia website.
To find them just google ā€œNVidia driversā€ and youā€™ll get the drivers download page of NVidia.
Here is the united states one :

There is absolutely no difference in studio and gaming drivers.

If you have Studio drivers version XXX.XX and Gaming drivers version XXX.XX (and XXX.XX is the same), then the drivers are EXACTLY the same, down to the last bit and feature (and eventual bugs).

The only difference is that a Studio driver is released ONLY when Nvidia thinks that it has been tested long enough and no major bugs or stability issues are present. But the ā€œthorough testingā€ is done on the Gaming driversā€¦ which are then just plain and simple ā€œrebrandedā€, without changing a single line of code.

The very downside of this approach is that bugfixes and new features take much more time (sometimes MONTHS) before they reach the Studio driver, while they are corrected/implemented biweekly or monthly on the gaming drivers as soon as they are discovered.

This is the reason to prefer the Gaming Drivers, and the only small price to pay is that you might get a temporarily botched version during an updateā€¦ but on the other hand, it will be fixed very fast with the next. With Studio Drivers you have less chance to encounter a buggy releaseā€¦ but if you do, then you have to wait months for a fix.

IMHO the gaming drivers offer the best and latest in terms of performance optimization, features and bugfixes, even for professional use.

But what mattered to make you understand is that Studio drivers do NOT have inherently higher stability or quality: they are simply a more obsolete release of the very same Gaming Drivers. They are rebranded Gaming Drivers released weeks or months later, after (hopefully) more extensive testing. But the ā€œcoreā€ is the same.

This may have changed, but I assure you that companies like autodesk (maya, 3d studio max, autocad, etc ā€¦) work(ed?) with NVidia to tweak studio drivers for consistency and efficiency with their specific use of graphic cards.
I donā€™t think this have changed.

Sure they do! But the same ā€œtweaksā€ go into the Gaming drivers too, and in the same release version.

Curious observation: the latest Nvidia package is 537.42 BOTH for studio drivers and gaming drivers, and they were both released on September 21st.

And they are exactly the same. Same list of features, same list of bugfixes, same list of still open points, same release notes.

Game drivers are (were ?) aiming fast frame rate.
Studio drivers are (were ?) aiming stability and high quality display in some specific uses.

Not true anymore. Install first studio drives and perform a 3DMark benchmark. Then install the gaming drivers with same version number and redo the benchmark.

You will get the same exact values. There is NO performance difference. There is NO frame rate difference.

And why should there be, when the binaries of the DLLs are exactly the same (do a check with a binary comparator, if you donā€™t believe) between Studio version and Gaming version?

Maybe 3dMark is different, but benchmark are generally usefull for game users, but not for professionnal softwares I was talking about.
But maybe this has changed, and studio drivers should be named ā€œstable versionā€ ?
Not sure about it.

Then compare the binaries of the DLLs, the drivers are THE SAME.

The only difference is that the Studio Drivers are updated less frequently to avoid introducing instability due to new features. Gaming Drivers are updated more frequently to add support to new games, at the risk of introducing bugs and instability.

But there isnā€™t and never has been ANY performance difference or different optimization.

Yes, the ā€œstudio driversā€ are, as you say, the ā€œstable versionā€. Nothing more than that. This has been confirmed by Nvidia several times.