DXO PL4 .3.1 Problem with some data for same images in same file folders viewed and/or processed on two different windows 10 Pro computers—a Laptop and a Desktop. Need instructions on a two computer workflow with DXOPL4 on both computers. I just submitted this to Support, but you might have some ideas too.
Problem description:
(1) Unwanted Virtual copies of RAW files appear in the same file folder as the Master file when the file folders are opened in DXO-PL4.3.1 on my Laptop. This happens only when the file folders with the same images have been processed on my Desktop and then copied back to my Laptop using an external hard drive. My workflow starts with my Laptop where images are downloaded, culled, saved and copied to an external hard drive and copied to and processed on my Desktop before being copied back to my Laptop. See Workflow for more information.
(2) Star ratings in most of the images in processed file folders are attached to the Virtual copy and not the Master. Sometimes the star ratings are on the Master but not the virtual copy. There is no consistency as to what may happen in each file folder as it appears that some random function is at play regarding: number of virtual copies, rating applied to M or virtual copy, or image file in file folder looking just right. Problem usually occurs with each file folder copied, but not always. With Star ratings showing up in virtual folder, there is no easy fix as deleting all unneeded Virtual copies means I have to rate the M images all over again. And I see no reason to delete the Master files.
(3) Keywords added to images during processing on the Desktop to not appear correctly on the RAW Master or virtual copy. However, keywords do show up correctly on created and saved Jpegs and Tiffs created in DXO PL4 on the Desktop. The keywords that do appear on the Laptop seem to be only those created during initial image download to Laptop using Downloader Pro with XMP files.
(4) Stated more simply, does DXO PL4 allow for an efficient workflow involving more than one windows computer? If yes, what is that two computer workflow and what Preferences or other settings or steps do I have to do to make sure I have one set of keywords, Star Ratings and one RAW image to view consistent across both computers’ file folders?
I have had this same or similar problem with every version of DXO PL I have used since I first started using the program. I thought DXO-PL4.3.1 with the fix for sidecar files addressed these issues. I did report this same issue to Support a few years ago.
My guess is that the source of the problem might be the information if the file folders labeled “DXO PhotoLab 4 logs”. On both of my computers these are at C :> Documents> Dxo Photolab 4 Logs. But since C: is different for each computer, my guess is that the log information is different and is not getting copied to the Laptop’s C drive. The file folders on both computers all seem to have the same number of files: NEF, XMP and DOP.