I am aware that PL 8.9 needs its time to fire up. On my office PC (Ryzen 7-8700, 32 GB, 1TB SSD) it takes appr. 30 sec to come to life - which is fine for me.
But on my laptop (Win 11, Intel Core Ultra 7 - 258V, 32 GB, 1TB SSD) it takes roughly 4 min to start. That is even slower then my previous laptop (Win 11, Intel i7 from 2017, 16 GB). Is it just me or does somebody else experience such a slow startup performance as well?
Cheers, Volker
On my old Windows 10 i7-6700 desktop machine with 24 GB of RAM, startup of PhotoLab 8.9 takes around 12 to 13 seconds until everything is loaded and I can start editing. I’ve been using PhotoLab since PhotoLab 1 and startup is a couple seconds slower in more recent versions than it was years ago when it took only 8-9 seconds.
Are you running other programs at the same time?
Mark
Usually I run Outlook and a browser at the time I start Photolab. But even without Outlook and Firefox or Edge it doesn’t speed up things. It takes roughly 10 sec to display the splash screen, then 30 sec before any text appears on the splash screen and then another 3 min before the thin blue line on the splash shreen is drawn completely.
In contrast Affinity Photo takes in total 6 sec before being completely operational. Even Davinci Resolve is ready under 10 sec.
Is there any log file produced by PL that might give a hint what the cause is?
Hi.
Where are your photos stored?
How is the hierarchy setup?
How many photos are stored on each folder or subfolder?
Look in your ‘Documents’, ‘DxO PhotoLab 8 logs’ subdirectory. Latest startup logs are in DxO.PhotoLab.txt. The DopCor.txt is used only for exports, afaik.
@Wlodek Thanks a lot for pointing me to the log files. Unfortunately I can’t interpret them in a meaningfull way. I guess I have to get a support ticket…
Late contribution: I finally installed 8.9 too, and I haven’t noticed anything wrong.
Startup times are the same as 8.8, and my PC is 10 years old (i7 6700K).
If this is ongoing for you, it might be worth deleting what log files you have (while PL is shut down) and then starting it fresh, so you have a brand new log that only shows what is happening during that first startup.
Amongst other things you should see a lot of lines like this:
On the far left is a time/date stamp down to millisecond, showing the exact time any given activity took place.
On the far right is (e.g. “5 ms”) which is how long that activity took in milliseconds to complete.
You may also see errors in the log.
From this you may be able to identify exactly what is taking the most time to achieve - if the program is waiting on a particular part of your system to respond, or is just not functional).
This may help a diagnosis. Of course sending all this into support for them to do it is the option most ought to go with. We’re expected to be photographers, not software triage experts.
I have this issue too, going back to PL6 or 7 (I can’t remember which). PL takes around 2min 30s to start on my Win 11 laptop (but only a few seconds on my Mac).
There was a thread with another person with this issue some while ago: Starting DxO -> got Loading Time about 7 Minutes
I went through a series of emails with DxO support - check logs, am I running anything else at the same time, update drivers, etc.
After an update PL did suddenly startup in a few seconds, but after a few uses it resorted to taking a couple of minutes again. I now feel the brief improvement startup time was a coincidence with something else happening with my machine, but I still don’t know what.
My machine still takes around 2.5mins for PL to start, I’ve now just accepted to live with it…
I know it’s for Mac but I just tried PL9.1.1 on my MBP 16" 24GB M4, loading images from a 2TB external Thunderbolt SSD and got a start time of 5 seconds.
