PhotoLab 9.11.0 suddenly cannot export to disk

DxO PhotoLab
1

Suddenly I cannot export to disk any of my images.

Please help

2

Many reports of this here in the forum. Various workarounds have been proposed, but they don’t work for everyone. If you’re using an nVidia video card, try reverting to an older driver. If that doesn’t fix it, contact DxO support at support.dxo.com.

What changed on your computer since export-to-disk was last working?

3

have the same problem on Windows 11 with NVIDIA driver (Use 610.88 in the moment) . Since updating to DxO 9, driver-related issues and overall bugs have significantly increased.

It would be highly beneficial if DxO implemented a built-in diagnostic or troubleshooting tool under the ‘Help’ menu. Right now, it takes hours of trial and error with different drivers just to figure out what is wrong. A quick automated check to flag known driver issues would be a massive help for the community.

4

If you have updated to the last driver software from Nvidia PL export stops to work. Download an older version, July version works fine, and do a clean install. I guess that will solve your problem.

5

As said a few times (inclusive the warning by DxO) the NVidia studio driver 610.88 should NOT give problems.

6

The same The same problem is not solutions.

7

Thank you Thank you, I was able to solve the lesson learned problem, first berify with the forum before doing anything.

8

Reverting back to Nvidia drivers 610.88 SOLVED THE PROBLEM (flag clean installation).

I followed support suggestion:
”NVIDIA released driver version 616.56 on August 26, and since its release, serious issues have been reported on certain Windows configurations. Based on the information currently available, this does not appear to be specific to DxO PhotoLab, but rather part of a broader regression affecting this NVIDIA driver version.
*
If you recently installed NVIDIA driver 616.56 and the issue started afterward, we recommend rolling back to the previous NVIDIA driver 610.88, available from NVIDIA’s driver archive. When reinstalling, please select the option to perform a clean installation.”

Link to driver: