That’s exactly what I did after I encountered the problems. Restartet PL7 – nothing changed. 
I will wait until you resolve this problem with a proper update. And, btw, I do not like the way you are handling this issue. How many of your users should run into these issues before you stop distributing such a non-working update? How many work hours should your customers spend to find a solution on their own? Just my opinion.
Use TimeMachine on the program file. Works perfectly.
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Maybe problem was on their licence serveur which only delivered essential but not elite unlocks.
Anyway, since V7 DxO has huge betatests and tests problems …
Hello @ Rosember
If you still observe an issue, there might be another reason. Please open a support ticket at https://support.dxo.com/hc/en-us/requests/new to have it analysed
@Barbara-S , does the issue also hit the other products and versions?
Has this all been fixed yet? I haven’t upgraded from 7.6 to 7.7 yet because of this problem. Would appreciate knowing when ti will be safe to upgrade to latest version.
The screw up with the license has been fixed. Well sort of, you may still need some manual intervention, see my post here:
Thank you - did the update - everything looks ok
Rather than start a new topic I’m just adding my experience of updating to PL7.7 from 7.6 and their licences to this topic.
I downloaded and installed PL7.7.
- On first launch after installation I was prompted to enter my FP7 and VP4 licence keys. I didn’t do this, but closed PL7 instead.
- On the second launch, I could see from the Help / About DxO PhotoLab… that the FP7 licence had now been picked up without me having to enter it. However, there was no entry for FP4 in the About splash panel.
- I then selected the Help / Activate Viewpoint menu option and entered my VP4 licence code. The Help / About now correctly displayed all three licence keys - PL7, FP4 and VP4.
All features of PL7 / FP7 / VP4 now seem to be operating as expected.
So far the same as you described in detail.