Yes, that’s exactly my experience too.
@kal Just started PL6.10 up and it started on an image that has been causing problems in particular.
The system slowed, then I jumped to another test image and that was fine, but that might deteriorate later, returned to the first image that cause the issue and lost mouse control for a short period.
Process Lasso only stalled slightly this time and the graph shows this
but the third incident shows the responsiveness of the system, shown in red, vanishing for a short time.
I will create a topic and then make a formal support request later this morning.
As I stated before this is not anything to do with exporting but simply traversing images, in this case with VCs and I was testing HSL in particular.
Selecting VC[1] is shown in the graph below and the width of the peak is narrow because Process Lasso stalled completely, please note the PhotoLab processor consumption at that point to simply render the thumbnail and the image (which is actually not in the display)!
it takes you 8 min per each file to export to DNG DeepPrimeXD?
You made me curious … and exported a 64MB raw-file as 16bit TIFF / AdobeRGB
-
PL5.15.0 Build 4902
with DeepPrime → 20-21 sec -
PL6.10.0 Build 284
with DeepPrime → 16 sec
with DeepPrimeXD → 41-42 sec -
PL7.0.1 Build 76
with DeepPrime → 16 sec
with DeepPrimeXD → 41-42 sec
In all cases the task manager showed (more or less) full use of GPU !
i7-8700 / 3,2GHz // 32GB
NVidida GTX 1060 6GB / Studio driver v536.99
Win10 pro, latest version
Checked DPL 5, 6 and 7 on macOS Monterey on iMac 2019 (8 core i9, Radeon Pro 580X 8 GB)
The times I got with No Correction and virtual copies (master with HQ, copy with DP)
produce the following average values.
- DPL5: 5.75 seconds/image
- DPL6: 5.10 seconds/image
- DPL7: 5.10 seconds/image
Test with 60 image files, 1.3 GB total
I have recently contacted DxO customer support in relation to this matter. The matter is not new and effects both PL6 & PL7. I have a NVIDIA GeForce GTX 1660 Super GPU installed on my PC with the latest studio drivers. Intermittently when exporting files using DeepPRIME or DeepPRIME XD, it is clear that the GPU is not being utilised resulting in extremely long export times. Restarting PL6/PL7 resolves the matter in the short term.
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Add me to the problem group with NVidia GTX 1050 card. I tried to set it to both “Automatic” and NVidia in performance settings with no observable changes to export speed. I started a new thread not knowing this one existed. Found it thanks to BHAYT.
Related topics, including this one.
PhotoLab v6.9 (Windows 10) Failure to export DeepPRIME or DeepPRIME XD!
Hello all,
Sorry for our late reply in the forum. However, we’ve taken note of the issue and are actively working to improve it. Your feedback is crucial, and we appreciate your patience. Stay tuned for updates.
Thank you.
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I have reported my case to DXO just in case not a lot had. Currently dealing with investigative emails. Sending in log files etc.
Graphics?
Nvidia geforce MX330
Do I have the latest driver ?
Yes, but it is “game ready” a there aren’t any “studio” ones.
I can’t see why they can’t compare 6.9 and 6.10 and see what is different.
I doubt very much that you card is supported for accelerated processing of DeepPRIME and DeepPRIME XD It falls far below the minimum recommended cards. I use the GTX 1050ti, which is at the low end of the supported cards that will provide acceleration, and it has more than double the relative performance of your card. At best you card probably would have only had partial support and perhaps lost that with the latest version.
Mark
I understand what you are saying, but it worked OK with 6.9. Only started running slow with 6.10. Now 6.10 doesn’t even attempt to use graphics. I could understand that if I’d gone to 7, but not just an update to 6. I loaded a 7 trial. That says my card is partially supported - 6 doesn’t.
Fortunately, I only use DXO for the very occasional high iso stuff.
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I encountered performance issues with 6.10 that I didn’t experience in 6.9, as discussed here:
PL6.10.0 maxing out the processor on Win 10 when working on an image - #5 by SAFC01.
In another thread, DxO identified an issue that might be the explanation, and could be the cause of your problems.
https://forum.dxo.com/t/new-plv6-9-0-build-267-is-very-slow-compared-to-former-version/34567/10#:~:text=Hello%2C%0AWe,Best%20regards
I believe that yesterday DXO announced they are working on a fix for people who are having slow export speeds especially with lower end cards. Not sure when they’ll have it ready, but perhaps that will resolve your issue.
Mark
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Just got told, by support, to load a new version - 6.10.1- which seems to work as 6.9 did.
checked again with
- PL5.15.1 Build 4906
- PL6.10.1 Build 292
and the export times are identical
to Exporting to disk takes extremely long with DeepPRIME XD - #39 by Wolfgang
This matter is still causing problems using the latest versions of PL6 or PL7. I have a live support ticket relating to this matter, which is now about 5 months old. I was wondering if anyone had received an update from DxO regarding similar issues?
Are you sure you are using the latest Nvidia drivers? The UK site for them is here:
There is often debate as to whether you should use the ‘Game Ready’ or the ‘Studio’ versions. If you game then definitely use the ‘Game Ready’ version otherwise it seems to be personal choice. I use use the ‘Studio’ version.
Thank you for the reply.
I am using the latest NVIDIA Studio Drivers.
The intermittent failure of both PL6 & PL7, to utilise the GPU when exporting files using DeepPRIME or DeepPRIME XD, is a now well documented. Indeed DxO have acknowledged there are issues.
I also wonder if there is any link with PL6 & PL7 freezing, and also the more recent “Loading error Correction failed on the Execute stage” bug?
Whilst these issues clearly effect Windows machines, similar problems also afflict Apple devices.
I have checked my DxO Support Tickets. My support request confirm these problems are confined to PL6 & PL7 i.e. I had no issues with PL1 to PL5 inclusive.
I don’t think it can be a resource issue either, as I have no problems running Lightroom Classic, Photoshop or Affinity Photo.
I only had the exporting bug with the latter 6 and 7 and at times it gets bad. I get it in general use, leveling but more local adjusments. It looks to me mouse related