Stenis
(Sten-Åke Sändh (Sony, Win 11, PL 6, CO 16, PM Plus 6, XnView))
1
Here is the official DXO-support page for this issue - I also have added info to stress that these driver-problems can not in some cases be solved by the DXO recommendations. Some people have to go for other older drivers since there are no driver for their cards that DXO recommends.
I write this because this show stopper case is really drowning in all the rest of all that is written on the Forum now. Personally I think DXO ought to have put this at the Forums header to help the ones affected by these problems because that sever it really is.
The problem though is more severe than this because this recommendation did not solve this issue for both me, Mark an others running some older cards.
As I wrote:
My earlier version of the driver was 580.xx for my Nvidia Geforce RTX 3060Ti.
I was recommended the 573.24 which is a non-existing version for 3060 Ti in my Nvidia interface.
I tried a few others witch not solved the problem - since they crashed during compatibility test during installation process.
Finally I found a pretty old version from 2025 at least and close to the recommended in version code. In my case version 572.83 which seems to have solved my problem. That driver goes back 17 generations from the present one that is 581.15. I have tried even that version but I found it worse than any other I have tried so I have settled for 572.83 that seems to work for my system at least.
Depending on the GPU-card you have you might have to look up another old driver in order to fix these problems. Good look!
Do you mean that the driver for Nvidia recommended/suggested by DxO (version 573.24) did not work for your RTX 4070 SUPER ? … and you had to go right back to 566.36 ?
DXO 9 runs with old NVIDIA drivers on my laptop and desktop PC. However, DaVinci Resolve 20 no longer starts due to outdated drivers. That can’t be the solution.
No, I just haven’t updated drivers in a while. There were just too many problems being reported (non-DxO related) that I didn’t feel the urge to update.
Looking at the Nvidia website shows at least 10 updates to the “studio” version of their driver since February 2025 (8 months). Yes, a very dynamic space, but doesn’t seem like a very stable platform for production work.
It does look without NVIDIA cooperation this could be a recurring problem. I dont know how others have done it or if DXO have used a different approuch that lead to the current issue
DxO’s support info is v unspecific! What misbehaviour has been observed?
I don’t know whether I am suffering from this problem or not. My W11 laptop has an NVidia RTX 3060 and I am running the 580.97 version of the Studio drivers. I have Build 46 of PL9 Elite.
I tried applying an AI mask to one of my frames, and it seemed to work. I can’t say I like the way colour overlay masks work (it would be nice if we could adjust the transparency of the overlay without impacting the mask’s opacity).
Here, FWIW, is the original frame (today’s mods are VC 1) and .DOP, together with the result I finished up with after a dip in Topaz Photo AI. D6709245.ARW (40.6 MB) D6709245.ARW.dop (21.6 KB)
I would agree with those who say this must be solved. We can’t be expected to run specific levels of driver for each application we have licensed… Topaz support essentially refuse to deal with any problems unless one is running the latest versions.
I’m not sure I follow, @Wolfgang. For sure, I can change the overlay colour. Perhaps if I were better at colour-hex arithmetic (hey! I used to play Fizz Buzz in hex, back in the day!) I could work out how to increase the extent to which I can see through the mask to the changes I am trying to make.
But wouldn’t it be more “natural” if we could black out the parts of the image we DON’T want to modify and still see the bits we are editing in magnificent 65535-bit Panavision (or whatever)?
The values ​​of the HSV, HSL and RGB color models indicate a certain color tone for your selection and some Transparency (A) can help with “painting” – whereas the Opacity (mask property) controls the local adjustment’s strength.
The current B&W mask is ideal for checking both the selection displayed in gray to white and the less to unaffected area in gray to black. – We don’t just have clearly separated areas.
