Sam117
(Samer Alrawas)
December 17, 2020, 8:39am
1
Hello, I am trying to install the Nik collection 30-day trial, but no matter what I try, it always stuck when I reach '" checking License. Please wait…" I tried to turn off my firewall and antivirus, but nothing change. Please, can anyone help?
Joanna
(Joanna Carter)
December 17, 2020, 8:47am
2
You have posted this in the “Which feature do you need?” section you would be better moving it to the Nik Collection by DxO general section
1 Like
Egregius
([Greg] (Micro 4/3 + Win11))
December 17, 2020, 2:54pm
3
Hi, Samer - welcome! I see you found the topic where this is already being discussed:
HI,
i have problems with my Nik installation it will not go forward - the installation freeze on the “license check” window
[2020-01-01%2011_41_56-Window]
Antiviren Software is from Avast, i have also try to deactivate it Antiviren and Firewall nothing happens. Windows 10 1903 x64
Last Entry from the Installation Log:
2020-01-02T10:58:39] --> Compute license folder
[2020-01-02T10:58:39] --> Folder: C:\ProgramData\DxO Labs\Licenses
[2020-01-02T10:58:39] --> Check current license
[2020-01…