Website Payment Procedure

I was so impressed by DxO Lab 3 having utilized the trial version on both my Apple laptop and my Microsoft desktop that I attempted to purchase an activation code on the website. All went well [my information, credit card data and receipt of the transaction.

However, the final step “Download” button would not function!

Most importantly I never received an activation code?

Suggestions please

Hello Richard,
I would contact support on this.


1 Like

Good morning,

@katoman1932 you should contact as soon as possible and your issue will be solved.

Svetlana G.

You can login in your account and you’ll see your activation code beside your software.