My computer is an iMac running the latest version of Big Sur, with 8 GB RAM. PL4 seems to run fine on it until today, as long as I’m not doing other intensive software. I was reviewing today’s images, using the crop mode. PL4 stopped responding, but the rest of my computer seemed OK. Normally I would close all my other running apps, but I wanted to send one quick email first - but the second I clicked on the MAIL icon, the computer locked up, shut down, and I got to see the message posted here:
I called Apple Tech Support. The technician had me re-start the iMac, then use FORCE QUIT on the programs that were running. Then I restarted into SAFE MODE, he looked around, and told me to restart the computer normally. It started, everything seemed fine, and when I re-opened PL4 it seemed fine too. I do have a copy of the crash report that I can post here, but I don’t understand any of it. I’ll just copy the first page.
Maybe someone here will understand it, and maybe I’ll hear back from Apple Tech Support. The technician felt that I had too many programs open at once. Had I been thinking ahead, I would have gotten 16 GB ram, but it’s too late now.
I went back to editing my images, but I wasn’t pleased with them. One of them looked like what I hoped to capture, but it’s not very… well, exciting. I am curious if what I did in PL4 is now acceptable, or if I need to change how I do things.
One more image to upload - if I would have had a longer focal length lens, this is the image that I prefer, but it is cropped too much.
Lesson learned - bring a zoom, or additional lenses next time.