Unable to open photos in DXO version 8 and 9. Whilst the NEF\RAW\JPEG opens in version 7 and prior

DxO PhotoLab
1

Problem in opening photos in DXO version 8 and 9.

Photos opened in version 7 could be opened in version 8 and 9.

2

What is the actual error message you are seeing? Can you post a screenshot of it?

3

And what’s your operating system and where are the photos stored?