I just purchased an upgrade to NIK 5 and tried installing (several times) and the installation just seems to get to 61% and then nothing happens. It stalls. It just wont pass that point no matter how long I leave it.
Anyone experience any similar problems? I need to finish up the details on some wedding photos and this is currently a hold up. Any advice will be greatly appreciated.
I am not sure what is happening. After I cancelled the process from the task manager and open nik collection, all the programs were updated to 5.0.4 and seemed to be running fine⌠It just seems like the installation program didnt run its course. IDK?
I will monitor how the software is working and provide any updates. I let DXO support know what happened.
You should run a scan to ensure your Windows installation isnât corrupted. Pin your Windows Poweshell or Windows Terminal to your taskbar, and right click until you can select Run as Administrator from the menu, which should open an administrator shell window.
First use the SFC tool. Type or copy & paste: sfc /scannow
Windows will use the sfc tool to scan your Windows installation, after completion the sfc will tell you whether it found corrupt files and repaired them (which it does automatically).
You can then proceed to use the DISM tool for a deeper scan. Type or copy & paste: DISM /Online /Cleanup-Image /CheckHealth
DISM will tell you whether it has found corruption . If it hasnât you can close the shell, but if it does find corruption you need to tell the DISM tool to replace the corrupted files. Type or copy & paste: DISM /Online /Cleanup-Image /RestoreHealth
Restart your PC if any corruption was found and repaired by either the SFC or DISM tools.
Thanks for the instructions. I am trying this right now. I notice that every time I restart my computer or shutdown and start it again, it opens a NIK installation window saying it is trying to install NIK software. This is bizarre because as I said it all seems like it is installed.
I will provide some feedback after I run the commands you suggested. If you have any additional advice after my latest update, it is greatly appreciated.
I ran the commands and no corruption was detected, but it seems that every time i startup there is a remanent somewhere that tries to run a Nik installation again.
Hold down Shift + Ctrl keys and press Esc ⌠this will invoke Task Manager
Click on the Startup tab ⌠to see a list of all tasks invoked at system start-up time.
If the Nik Installer is listed here; Right-click and select âDisableâ
â You could also select âOpen File Locationâ to see where the installer is located
â For a proper clean-out, Iâd probably un-install and re-install.
I tried the uninstaller and it definitely will not run for version 4 (beta) that i hav installed. I cant uninstall that way ⌠I also verified it is not in the start up tab from my task manager and it is also not in the registry editor startup programs.
I reached out again to DXO after running their diagnostic tool. I hope i get some good advice. If i do i will update here also.
I have an update if anyone is interested. Support suggested to download and install a troubleshooter for uninstalling apps when you are having issues. (If you are interested in the link to this download file let me know). After downloading and executing the file i was able to uninstall Nik 4 and install Nik 5 without any issues.
I remove Nik from my Mac on a regular basis. It takes a few rounds, but can be done fairly comfortably with âFind Any Fileâ from the App Store. FAF is an easy to use GUI frontend for the âfindâ command, I suppose. Caveat: It takes some practice and attention.
Windows might need more convoluted ways for completely uninstalling Nik thoughâŚ
I uninstall stuff using the FREE version of Revo Uninstaller. It first runs the applications on uninstaller and then scans for left over stuff in the Registry then scans for left over files and folders.
Same issue here- stops at 61%, also tried all the commands stuff. The previous Version of NIK was first uninstalled without a problem.
Anyway, the tool from Microsoft DID IT
Thank you so much for sharing this couldn´t believe it would work.