TIFF import issue

meije · April 9, 2020, 6:18am

Hi, i want to import my TIFF files for color editing but i get a distorted import image;

sgospodarenko · April 9, 2020, 6:29am

Could you, please, provide us with your image for the investigation?

Regards,
Svetlana G.

meije · April 9, 2020, 9:42am

Hi @sgospodarenko, here you go: https://fil.email/CHeQKCkT

Also please note that i want the Geo spacial data to be preserved at export so i can import the GeoTiff to GIS software.

sgospodarenko · April 9, 2020, 9:43am

Thank you! We’ll have a look.

Regards,
Svetlana G.

sgospodarenko · April 9, 2020, 2:07pm

Hello once again,

Investigated - your file is 20k X 20k which is over the limit we support. The max size we can support for now is up to 16k. + it’s a 4 channels image which are not supported by DxO PL yet. We’ll do a deep investigation if we’ll be able to support such images.

Regards,
Svetlana G.