The Command Nik 6 *** is not currently available

Hi,

I’m on Windows 11, Ps 25.1.0, and latest Nik Collection. I have not updated anything, with Ps remaining the same version for the last few days or so. I was using Nik Collection as normal yesterday, and now today I am getting the ‘The Command Nik 6 *** is not currently available’ after trying to select a Nik from the palette. As soon as I click OK, the palette disappears. It reappears when I exit Ps.

I have run the cleanup tool and reinstalled the Nik collection. I’ve rebooted but this has changed nothing, the problem persists. What do I do next?

Log File:

[21.11.23 13:13:59] NikCleanup tool
[21.11.23 13:13:59] PowerShell runs 64-bit: True
[21.11.23 13:13:59] Detecting Nik Collection installation via Apps & Features...
[21.11.23 13:13:59] Application detected NikCollection 6.4.0.2 
[21.11.23 13:13:59] Learn-id: {95036F97-0956-4D8E-9878-28E236048BD7}, ref: 79F630596590E8D48987822E6340B87D
[21.11.23 13:13:59] Learned-ids: {95036F97-0956-4D8E-9878-28E236048BD7}


AuthorizedCDFPrefix : 
Comments            : 
Contact             : 
DisplayVersion      : 6.4.0.2
HelpLink            : 
HelpTelephone       : 
InstallDate         : 20230930
InstallLocation     : C:\Program Files\DxO\Nik Collection 6\
InstallSource       : C:\ProgramData\Package Cache\{95036F97-0956-4D8E-9878-28E236048BD7}v6.4.0.2\packages\
ModifyPath          : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
NoModify            : 1
Publisher           : DxO
Readme              : 
Size                : 
EstimatedSize       : 1655472
SystemComponent     : 1
UninstallString     : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
URLInfoAbout        : 
URLUpdateInfo       : 
VersionMajor        : 6
VersionMinor        : 4
WindowsInstaller    : 1
Version             : 100925440
Language            : 1033
DisplayName         : NikCollection
PSPath              : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall\{95036F97-0956-4D8E-9878-28E236048BD7}
PSParentPath        : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall
PSChildName         : {95036F97-0956-4D8E-9878-28E236048BD7}
PSDrive             : HKLM
PSProvider          : Microsoft.PowerShell.Core\Registry



[21.11.23 13:13:59] Live file-properties: InstallSource
[21.11.23 13:13:59] Detecting Nik Collection installation via WMI...
[21.11.23 13:14:01] Product detected NikCollection 6.4.0.2
[21.11.23 13:14:01] product Id: {95036F97-0956-4D8E-9878-28E236048BD7} ref: 79F630596590E8D48987822E6340B87D
[21.11.23 13:14:01] Learn-id: {95036F97-0956-4D8E-9878-28E236048BD7}, ref: 79F630596590E8D48987822E6340B87D
[21.11.23 13:14:01] Detecting dependencies...
[21.11.23 13:14:01] Learn-id: {AD1C0396-7F5D-45D4-BFC1-2E0B2C6B10A3}, ref: 6930C1DAD5F74D54FB1CE2B0C2B6013A
[21.11.23 13:14:01] Learned-ids: {95036F97-0956-4D8E-9878-28E236048BD7} {AD1C0396-7F5D-45D4-BFC1-2E0B2C6B10A3}
[21.11.23 13:14:01] Searching orphan applications...


BundleCachePath      : C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe
BundleUpgradeCode    : {{50D2C41D-64F4-4753-B0E2-7F4E047B00BD}}
BundleAddonCode      : {}
BundleDetectCode     : {}
BundlePatchCode      : {}
BundleVersion        : 6.4.2.0
VersionMajor         : 6
VersionMinor         : 4
BundleProviderKey    : {ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
BundleTag            : 
EngineVersion        : 3.11.2.4516
DisplayIcon          : C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe,0
DisplayName          : Nik Collection 6
DisplayVersion       : 6.4.0
Publisher            : DxO
NoModify             : 1
QuietUninstallString : "C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe" 
                       /uninstall /quiet
UninstallString      : "C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe"  
                       /uninstall
EstimatedSize        : 2667560
Resume               : 3
Installed            : 1
PSPath               : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Cu
                       rrentVersion\Uninstall\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
PSParentPath         : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Cu
                       rrentVersion\Uninstall
PSChildName          : {ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
PSDrive              : HKLM
PSProvider           : Microsoft.PowerShell.Core\Registry





AuthorizedCDFPrefix : 
Comments            : 
Contact             : 
DisplayVersion      : 6.4.0.2
HelpLink            : 
HelpTelephone       : 
InstallDate         : 20230930
InstallLocation     : C:\Program Files\DxO\Nik Collection 6\
InstallSource       : C:\ProgramData\Package Cache\{95036F97-0956-4D8E-9878-28E236048BD7}v6.4.0.2\packages\
ModifyPath          : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
NoModify            : 1
Publisher           : DxO
Readme              : 
Size                : 
EstimatedSize       : 1655472
SystemComponent     : 1
UninstallString     : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
URLInfoAbout        : 
URLUpdateInfo       : 
VersionMajor        : 6
VersionMinor        : 4
WindowsInstaller    : 1
Version             : 100925440
Language            : 1033
DisplayName         : NikCollection
PSPath              : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall\{95036F97-0956-4D8E-9878-28E236048BD7}
PSParentPath        : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall
PSChildName         : {95036F97-0956-4D8E-9878-28E236048BD7}
PSDrive             : HKLM
PSProvider          : Microsoft.PowerShell.Core\Registry



[21.11.23 13:14:01] Searching lost applications...
{AD1C0396-7F5D-45D4-BFC1-2E0B2C6B10A3}
[21.11.23 13:14:01] Trying to uninstall detected applications...
[21.11.23 13:14:01] Uninstalling quietly NikCollection...
[21.11.23 13:14:01] UninstallString: MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
[21.11.23 13:14:06] Uninstallation finished with exit code: 0
[21.11.23 13:14:07] Trying to uninstall lost applications...
[21.11.23 13:14:07] Uninstalling quietly NikCollection6_temp.exe...
[21.11.23 13:14:09] Uninstallation finished with exit code: 0
[21.11.23 13:14:09] Detecting MSI components via Registry...
[21.11.23 13:14:09] Detecting components via Registry...
[21.11.23 13:14:15] Product {95036F97-0956-4D8E-9878-28E236048BD7} components detected 0
[21.11.23 13:14:15] Product info:
[21.11.23 13:14:15] Product {AD1C0396-7F5D-45D4-BFC1-2E0B2C6B10A3} components detected 0
[21.11.23 13:14:15] Product info:
[21.11.23 13:14:15] Total components detected: 0
[21.11.23 13:14:15] Removing Nik Collection registration
[21.11.23 13:14:15] Cleaning products via WMI...
[21.11.23 13:14:15] Removed wmi products
[21.11.23 13:14:15] Cleaning applications via Registry...
Remove-Item : Cannot find path 
'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95036F97-0956-4D8E-9878-28E236048BD7}' 
because it does not exist.
At C:\Temp\NIK-Cleanup-tool-Win\NIK-Cleanup-tool-Win\NikCleanup.ps1:283 char:17
+         $apps | Remove-Item -Recurse 2>&1 >> $log_file
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (HKEY_LOCAL_MACH...8-28E236048BD7}:String) [Remove-Item], ItemNotFoundEx 
   ception
    + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
 
[21.11.23 13:14:15] Cleaning orphan applications via Registry...


BundleCachePath      : C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe
BundleUpgradeCode    : {{50D2C41D-64F4-4753-B0E2-7F4E047B00BD}}
BundleAddonCode      : {}
BundleDetectCode     : {}
BundlePatchCode      : {}
BundleVersion        : 6.4.2.0
VersionMajor         : 6
VersionMinor         : 4
BundleProviderKey    : {ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
BundleTag            : 
EngineVersion        : 3.11.2.4516
DisplayIcon          : C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe,0
DisplayName          : Nik Collection 6
DisplayVersion       : 6.4.0
Publisher            : DxO
NoModify             : 1
QuietUninstallString : "C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe" 
                       /uninstall /quiet
UninstallString      : "C:\ProgramData\Package Cache\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}\NikCollection6_temp.exe"  
                       /uninstall
EstimatedSize        : 2667560
Resume               : 3
Installed            : 1
PSPath               : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Cu
                       rrentVersion\Uninstall\{ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
PSParentPath         : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Cu
                       rrentVersion\Uninstall
PSChildName          : {ad1c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}
PSDrive              : HKLM
PSProvider           : Microsoft.PowerShell.Core\Registry





AuthorizedCDFPrefix : 
Comments            : 
Contact             : 
DisplayVersion      : 6.4.0.2
HelpLink            : 
HelpTelephone       : 
InstallDate         : 20230930
InstallLocation     : C:\Program Files\DxO\Nik Collection 6\
InstallSource       : C:\ProgramData\Package Cache\{95036F97-0956-4D8E-9878-28E236048BD7}v6.4.0.2\packages\
ModifyPath          : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
NoModify            : 1
Publisher           : DxO
Readme              : 
Size                : 
EstimatedSize       : 1655472
SystemComponent     : 1
UninstallString     : MsiExec.exe /X{95036F97-0956-4D8E-9878-28E236048BD7}
URLInfoAbout        : 
URLUpdateInfo       : 
VersionMajor        : 6
VersionMinor        : 4
WindowsInstaller    : 1
Version             : 100925440
Language            : 1033
DisplayName         : NikCollection
PSPath              : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall\{95036F97-0956-4D8E-9878-28E236048BD7}
PSParentPath        : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
                      Uninstall
PSChildName         : {95036F97-0956-4D8E-9878-28E236048BD7}
PSDrive             : HKLM
PSProvider          : Microsoft.PowerShell.Core\Registry



Remove-Item : Cannot find path 'HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{ad1
c0396-7f5d-45d4-bfc1-2e0b2c6b10a3}' because it does not exist.
At C:\Temp\NIK-Cleanup-tool-Win\NIK-Cleanup-tool-Win\NikCleanup.ps1:287 char:24
+         $orphan_apps | Remove-Item -Recurse 2>&1 >> $log_file
+                        ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (HKEY_LOCAL_MACH...1-2e0b2c6b10a3}:String) [Remove-Item], ItemNotFoundEx 
   ception
    + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
 
Remove-Item : Cannot find path 
'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95036F97-0956-4D8E-9878-28E236048BD7}' 
because it does not exist.
At C:\Temp\NIK-Cleanup-tool-Win\NIK-Cleanup-tool-Win\NikCleanup.ps1:287 char:24
+         $orphan_apps | Remove-Item -Recurse 2>&1 >> $log_file
+                        ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (HKEY_LOCAL_MACH...8-28E236048BD7}:String) [Remove-Item], ItemNotFoundEx 
   ception
    + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
 
[21.11.23 13:14:15] Removed nik apps
[21.11.23 13:14:15] Cleaning dependencies
[21.11.23 13:14:15] Removed dependencies
[21.11.23 13:14:15] Cleaning Nik Collection related folders...
Set-Location : Cannot find path 'D:\' because it does not exist.
At C:\Temp\NIK-Cleanup-tool-Win\NIK-Cleanup-tool-Win\NikCleanup.ps1:330 char:13
+             Set-Location $Drive.Root
+             ~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (D:\:String) [Set-Location], ItemNotFoundException
    + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.SetLocationCommand
 
[21.11.23 13:14:16] Remove/backup folders:
[21.11.23 13:14:17] Folders content:
C:\USERS\FOGEY\APPDATA\LOCAL\DXO\NIK COLLECTION 6
+---Color Efex
ª   +---crash_reports
ª       ª   623c6667-f2fb-4e8e-51ec-0344419acc41.run.lock
ª       ª   metadata
ª       ª   settings.dat
ª       ª   
ª       +---623c6667-f2fb-4e8e-51ec-0344419acc41.run
ª       ª       session.json
ª       ª       __sentry-breadcrumb1
ª       ª       __sentry-breadcrumb2
ª       ª       __sentry-event
ª       ª       
ª       +---attachments
ª       +---reports
+---Host Plugins
ª   +---crash_reports
ª       ª   57a89652-b6be-4d16-ddee-07a232c5d117.run.lock
ª       ª   last_crash
ª       ª   metadata
ª       ª   settings.dat
ª       ª   
ª       +---57a89652-b6be-4d16-ddee-07a232c5d117.run
ª       ª       session.json
ª       ª       __sentry-breadcrumb1
ª       ª       __sentry-breadcrumb2
ª       ª       __sentry-event
ª       ª       
ª       +---attachments
ª       +---reports
+---IavWindow
ª   +---crash_reports
ª       ª   089420e6-e72f-4014-b90d-0f1fe589cf90.run.lock
ª       ª   metadata
ª       ª   settings.dat
ª       ª   
ª       +---089420e6-e72f-4014-b90d-0f1fe589cf90.run
ª       ª       session.json
ª       ª       __sentry-breadcrumb1
ª       ª       __sentry-breadcrumb2
ª       ª       __sentry-event
ª       ª       
ª       +---attachments
ª       +---reports
+---Nik Collection 6
ª       NikCollection.cfg
ª       
+---Selective Palette
    +---crash_reports
        ª   d027c2e1-ea8e-4dd8-5a32-20d68585b5fa.run.lock
        ª   metadata
        ª   settings.dat
        ª   
        +---attachments
        +---d027c2e1-ea8e-4dd8-5a32-20d68585b5fa.run
        ª       session.json
        ª       __sentry-breadcrumb1
        ª       __sentry-breadcrumb2
        ª       __sentry-event
        ª       
        +---reports
C:\USERS\FOGEY\APPDATA\ROAMING\DXO\NIK COLLECTION 6
+---logs
        Color Efex.2023.11.20-19.46.56.log
        Color Efex.2023.11.20-19.58.57.log
        Color Efex.2023.11.20-19.59.07.log
        Color Efex.2023.11.20-20.01.38.log
        Color Efex.2023.11.20-20.07.24.log
        iavWindow.2023.10.10-13.48.48.log
        iavWindow.2023.10.11-11.12.12.log
        iavWindow.2023.11.05-10.07.55.log
        iavWindow.2023.11.13-15.19.04.log
        iavWindow.2023.11.20-19.18.51.log
        InstallerUtils.2023.09.30-10.30.07.log
        InstallerUtils.2023.09.30-10.30.57.log
        InstallerUtils.2023.09.30-10.31.04.log
        InstallerUtils.2023.11.21-13.14.03.log
        Nik Collection 6 Palette.2023.11.19-15.43.17.log
        Nik Collection 6 Palette.2023.11.20-18.54.30.log
        Nik Collection 6 Palette.2023.11.21-11.16.52.log
        Nik Collection 6 Palette.2023.11.21-12.37.40.log
        Nik Collection 6 Palette.2023.11.21-13.01.58.log
        plugins.2023.11.19-15.43.16.log
        plugins.2023.11.20-18.54.29.log
        plugins.2023.11.21-11.16.51.log
        plugins.2023.11.21-12.37.39.log
        plugins.2023.11.21-13.01.58.log
        
[21.11.23 13:14:17] Nik Cleanup finished!
[21.11.23 13:14:17] Log file created: C:\Users\fogey\Desktop\NikCleanup_20231121131359.log

It’s ok, I worked out what the problem was. I was editing infrared images that had been converted to black and white in ACR. When opening in Ps they were brought in in Grayscale mode. Just needed converting to RGB.

Problem solved.

1 Like