I used to participate on the Beta team and earned licenses for both PhotoLab 5 and FilmPack 7 by doing so… I am no longer participating, so I don’t have access to those forums.
I just switched to a new Mac mini computer, so I’d like to delete the software on my old computer, install it on my new one, and use my activation codes to enable my usage.
I opened a support ticket to get links so that I could download the software packages, and they won’t give them to me.
I earned those activation codes, and I feel like I should be able to switch computers without being punished. Does anyone have a link for either of those software packages that I could use?
Thanks in advance! And to you American’s, Happy Thanksgiving!
Hi, Jon! I’m sorry to disappoint you further as a fellow former beta tester. As far as I know, the private section of the forum was shuttered, as the lines of communication for active testers are quite different now. As for your gift licenses, those are limited to one activation by design. DxO states on their support site that they can’t add more activations to those license keys. For a new or rebuilt computer, you will need to purchase new licenses. I just happily bought PL8 and VP5 and might do it for FP7 also to avoid the problem you’re having before FP8 arrives (assuming it will). Best wishes.
@JonSF , did you check your backups for the respective Installers?
I’d test PL8 and get a new license, The one from PL5 isn’t upgradeable anyways.
Black Friday sales are still on…but you could also want to wait for an occasion to get the PL+FP bundle, which is possibly returning in a few weeks.