I need to deactivate PureRAW 4 in my old laptop that died so that I can activate it in my new laptop. After filling out the form with a bunch of useless information such as when I purchased the product, how much I paid, etc. I try to submit and gen an error message of:
Access to support.dxo.com was denied, you do not have the user rights to view this page. Seriously? I guess the significant amount of money I have spent on their products does not give me access to send in a support request. Frustrating!
Does anyone know of any other means of reaching out to support?
Thank you. I actually had tried to use the Send a Request link, but once I got done filling in all the required information (some irrelevant to my request) it would come up with the error. I tried different browsers, no luck.
