Still no support for X-Trans files

DxO PureRAW
1

Hi,

Still no XD2 support for X-Trans files in the new DPR4. I’m wondering whether this is a technical problem or yet another trick to force Fujifilm camera owners to upgrade to the next major version.

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From the release notes:

Note: currently DeepPRIME XD2 only supports Bayer images; X-Trans RAW files are not compatible. PureRAW will revert to DeepPRIME XD for these specific RAW files.

So it’s a technical problem. Same thing happened at first with DeepPRIME XD as I recall and it was eventually made compatible. But there’s no promise here that XD2 will eventually be compatible, so you might have to just wait and see - or ask support.

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But in the recent past DxO did say it was “coming shortly”

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Exactly. And because of that promise, we took a vote of confidence in purchasing or upgrading to PureRAW 4. We saw the same delay happen with DeepPrime XD and there was no reason to think that DXO would leave X-trans users without compatability this time. But it would be reasonable to expect a more precise roadmap and more thoughtful feedback on our request.

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That’s the key point : confidence. I guess we should now be more cautious when interpreting DxO statements about what customers should expect. No more blind upgrades until we are sure to get what we need. Trust has become too costly these days.

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More than 3 months later and we still don’t have compatibility with Fuji sensors. What a waste having just upgraded photolab for the new deepprime XD2 just to find out it doesn’t work with my camera and it’s been “coming soon” for almost a year already

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I agree, I have been waiting for 4 months and purchased DXO on belief this was coming soon. Can we please get a status update on when this will be released? Thank You.

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This is primarily a user to user sight which is monitored by DxO but they rarely post here any more. In any case, historically DxO does not communicate the timing of such things to us until they are ready to implement them.

You might want to make this request directly to them here.

Mark