PureRAW4 stalls after running once

DxO PureRAW
1

Every time I run PureRAW from Lightroom it takes much longer to process an image. First time takes 20 seconds, second time several minutes, third time, I need to abort. It just sits there , no CPU used, alternating with 100% GPU used by File Saving process and no GPU at all (stalled)
Sometimes exiting and running LR again, corrects the problem

Windows 10

[Display]
DirectX version: 12.0
GPU processor: NVIDIA GeForce GTX 1660 SUPER
Driver version: 551.61
Driver Type: DCH
Direct3D feature level: 12_1
CUDA Cores: 1408
Core clock: 1830 MHz
Memory data rate: 14.00 Gbps
Memory interface: 192-bit
Memory bandwidth: 336.05 GB/s
Total available graphics memory: 22484 MB
Dedicated video memory: 6144 MB GDDR6
System video memory: 0 MB
Shared system memory: 16340 MB
Video BIOS version: 90.16.4D.00.73
IRQ: Not used
Bus: PCI Express x16 Gen3
Device Id: 10DE 21C4 40131458
Part Number: G161 0026

[Components]

nvui.dll 8.17.15.5161 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.15.5161 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.15.5161 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.15.5161 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.15.5161 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 31.0.15.5161 NVIDIA Workstation Server
nvWSS.dll 31.0.15.5161 NVIDIA Workstation Server
nvViTvSR.dll 31.0.15.5161 NVIDIA Video Server
nvViTvS.dll 31.0.15.5161 NVIDIA Video Server
nvLicensingS.dll 6.14.15.5161 NVIDIA Licensing Server
nvDevToolSR.dll 31.0.15.5161 NVIDIA Licensing Server
nvDevToolS.dll 31.0.15.5161 NVIDIA 3D Settings Server
nvDispSR.dll 31.0.15.5161 NVIDIA Display Server
nvDispS.dll 31.0.15.5161 NVIDIA Display Server
PhysX 09.21.0713 NVIDIA PhysX
NVCUDA64.DLL 31.0.15.5161 NVIDIA CUDA 12.4.89 driver
nvGameSR.dll 31.0.15.5161 NVIDIA 3D Settings Server
nvGameS.dll 31.0.15.5161 NVIDIA 3D Settings Server

2

I’m experiencing a similar issue with the standalone version. After installing, the application launches once and, after closing it, does not start again. Only way to use it is to re-install which is pretty annoying. Am running it on macOS Sonoma 14.3.1.
Anyone else experiencing the same issue?

3

I have same issues as madeinlisboa.
I have a Windows10 desktop, Intel Core i7-8700 CPU @ 3.20GHz, 32 GB RAM, Nvidia GTX 1650 GPU. Operating system and programs on Samsung SSD.
This works fine for PR2.

4

Running into the same problem.
Killing the app in task manager fixes the problem, but it is not acceptable that this bug, that I already experienced in PR3, is still not fixed.

Overall I love the results of PR4 but hate how buggy and slow the software is.

If this is not resolved before PR5 next year I will not upgrade or use the software any more. The competition is catching up at any rate and they don’t have these long lasting issues…

5

I’m wondering what GPU you are using for export. You are aware of this requirement?

image
image1005Ă—648 85.7 KB

6

I’m using a rtx 2070 super which performs basically as well as a 2080 in all regards, so it seems I meet the requirements.

7

That should be fine. Now check in preferences and make sure that your 2070 is chosen. If not, choose it specifically, reboot your computer and try again.

8

I’ve gone through all of these steps several times before since PR3. The problem is never in a setting…it’s the software.

1 Like
9

That is “recommendation”, not “requirement”.

10

I keep getting errors. It sometimes runs successfully, but then fails on all of the files.

11

Thanks BigBlue for your response but the fact is that that video card is marginal at best and any help from anywhere else would be appreciated. After-all the distinction between “required” and “recommended” is quite small.