PureRaw4 don't start since Windows upgrading

Hello.
Since upgrading from Windows 10 to Windows 11, PureRaw4 no longer launches. A message indicates a server error…

Thank you for helping me.

@Turbo This is an end user forum, you will need to open a support ticket with DxO, if you can’t get PureRAW 4 running: https://support.dxo.com/hc/en-us

Have you logged into your DxO account, to see if your issue, is a licence management problem?

Hello Patrick,
DxO support provided me with the answer this morning and the software is working again! Thank you for your help and I wish you happy holidays.

1 Like

@Turbo That’s great news! I know getting software to work, following an OS or PC upgrade can be a bit of a challenge!

Wishing you and your family, a Happy Christmas and a prosperous 2026!