Problems with Pure Raw5

I have just purchased PureRaw5 and manually added it to Lightroom as a plug in (this did not happen automatically at installation). When trying to edit pix from Lightroom via the “Edit In” option, I keep getting an error message saying the files are either not supported or corrupted. I have tried both DNG and RAW files and I don’t use compressed RAW. It also won’t open TIFF or JPEG. I don’t wish to run PureRaw as a stand alone app, so any suggestions would be welcome

Hi,

If you install PureRAW as a plugin, LR will not send the RAW file to PR. You should remove PR from the external editors. PR is accessed from the File | Plugin Extras menu. It should be there if the installation succeeded.

Reading the documentation may sometimes help :slightly_smiling_face: .

Thanks for the feedback. I followed your advice and accessed PureRaw via the PlugIn Extras in LR. It didn’t work and again I got the error message that file could not be imported. I tried several file types and all the same. I tried the old trick of rebooting my PC and now all is right! Not sure why that worked but it’s up and running now. Thanks again.

I have the same problem? Have you found a solution?

Any chance to access a RAW file having this problem ? I’d like to test it on my system.

Remember : This software is called PureRAW.

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Are you using LR or LRC?
LR ( non classic) doesn’t support plugins. And if you use “ Edit in” and then pureraw , you will get an error. The reason is that when you use “edit in” the file will not be a raw file anymore. It is changed to a dng which is not supposed by pureraw