Hi,
I’m trying to use PureRAW trial to process some ARW photos taken with my from Sony A7IV but the software says “These images could not be imported. These images are either not supported or have already been processed in DxO PureRAW, or the files may be corrupted”.
I saw that the camera is supported by the software… so, where’s the problem? I tried to convert files to DNG but nothing different happens.
Sony user here. The medium and small compressed raw files manipulate the raw data to reduce the files size (pixel dimensions). These type files are not compatible with DxO or Adobe’s denoise algorithms. And presumably other “RAW-based” denoise alogrithms.