Poor RAW image processing speed

Camera: Pentax 645Z
OS: Win 10 Pro 64
PC: Surface Pro 4: 8 gig, i7, quad core.

Problem: Poor processing speeds.

Notes: PhotoLab 1 was processing images at the rate of 2/minute. Version 2 processes the same images at 3.16 minutes per image. Nothing has changed except the version of PhotoLab. Why is this happening?

Hello @nyghtfalcon,

Well, I did the test with processing an image with the default preset in PL1 and PL2 and have an equal result = 33sec in my case. So, could you, please, provide me with some of your sample images+sidecars to make an investigation.
You can upload them here upload.dxo.com under your name insread of “support ticket number” and let me know when ready.

  • Can you, clean your %UserProfile%\Documents\DxO PhotoLab 1 and 2 logs folder and do a clean processing test (same images in PL1 and in PL2) and provide me with the logs after that.

Thank you,
Svetlana G.