PL8 - incessant crashes when creating masks and adjusting local adjustments - HALF SOLVED?

DxO PhotoLab
1

Title says all.
About 5 to 10 bug reports sent in 30 mn.
No way to finish a job I have to deliver tomorrow !!!

EDIT : SOLVED - probably user error.

EDIT 2 : maybe not user error finally !!!
see : PL8 - incessant crashes when creating masks and adjusting local adjustments - HALF SOLVED? - #5 by JoPoV
and Is this possible or not?

2

I have experienced no crashed with PL8 on Mac and have not read of significant issues. Are they random or when you undertake a specific task? Mac or PC?

3

win11.
I just unlocked FP7. Don’t know if this is related.

4

Just jumped to an other set of images. So far so good on this set.
But no local adjustments needed on this set till now.

5

OK.
Just see what happened. Already happened to me, maybe my fault, I don’t know and am not sure at all.
The whole serie of 600 + images was selected when doing local adjustment. Everything was running smoothly (there was no noticeable slowdown in my station, so I didn’t notice it) but it was rapidly ending in a crash all the time.

Anyway, PL should not have crashed.

EDIT :
And I don’t understand how those images would stay selected after a crash and provide new crashes everytime I opened PL again. See : Is this possible or not?

6

What exactly do you mean by a “crash”?

  • Are there any crash dumps in ./AppData/Local/CrashDumps ?
  • Are there any Error events from ‘.NET Runtime’ or ‘Application Error’ related to PL in the Windows Application EventLog ?
  • Are there any crash reports in your Documents subdirectory, like ‘DxO PhotoLab 8 crashes’ ?
  • Is there anything unusual in PhotoLab logs, apart from common “good errors” ?
  • Any error messaqge displayed on the screen ?

Some application errors may “throw” an Exception, which may be “caught” and handled by PL in whatever way they choose. PL contains both “native code” (C/C++) and “managed” code (C#, .NET), which makes it more complicated to diagnose.

7

A crash, which open a support feedback window to describe it (which I sent everytime), and then PL close after sending it.

And it just crashed again now. No multiple images selected.
So no user “error” in fact. A real instability when tweaking multiple local adjustments.

And I hope this time that’s not going to stop me from finishing this second series as it did with the first one.

Have to continue as much as I can. Will dig in it tomorrow. No time to debug now.