mseidler
(Michael Seidler)
November 19, 2019, 1:51pm
1
Hello,
I’m using a Canon Selphy CP1300 printer. It is connected to my Windows 10 PC via a WiFi connection. From Windows itself printing is possible. But I don’t see the printer PhotoLab 3. It is not listed in the printer list.
Any ideas how to fix this?
BR,
Michael
platypus
(Canon & Mac (Intel and M1))
November 19, 2019, 3:37pm
2
looks like a bug to me, you might want to get in touch with DxO support: https://support.dxo.com/hc/de/requests/new
2 Likes
Hello,
Yes, it looks like a bug exactly. Please, report about it to a support team, as @platypus suggested.
Regards,
Svetlana G.
1 Like
mseidler
(Michael Seidler)
November 19, 2019, 4:18pm
4
Hello,
thank you for the quick response.
New service request is created.
Regards,
Michael
1 Like
mseidler
(Michael Seidler)
November 20, 2019, 7:45am
5
Hello,
after Installation of PL 3.0.2 the Problem was solved. Printing on the Canon Selphy is now possible.
Regards,
Michael
1 Like
alex
(alex)
November 20, 2019, 7:56am
6
Hello @mseidler ,
Please let the support know that your issue is fixed in the latest DPL 3 build.
mseidler
(Michael Seidler)
November 20, 2019, 8:27am
7
Hello @alex ,
already done! Even before the post in the forum
BR,
Michael
1 Like