PhotoLab crashes frequently with latest version

Hi,

after updating to 7.5.0 build 47 PhotoLab crashes frequently when switching to another folder in the browser. Did already re-install.

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Translated Report (Full Report Below)
-------------------------------------

Process:               DXOPhotoLab7 [19770]
Path:                  /Applications/DXOPhotoLab7.app/Contents/MacOS/DXOPhotoLab7
Identifier:            com.dxo.PhotoLab7
Version:               7.5.0 (7.5.0.47)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               65146290

Date/Time:             2024-03-10 11:00:32.8524 +0100
OS Version:            macOS 14.3.1 (23D60)
Report Version:        12
Bridge OS Version:     8.3 (21P3049)
Anonymous UUID:        F06567BD-E90C-F194-E31B-E81099CA3AF7


Time Awake Since Boot: 160000 seconds

System Integrity Protection: enabled

Crashed Thread:        104  Dispatch queue: NSOperationQueue 0x7f8e8e0a64c0 (QOS: UTILITY)

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0::  Dispatch queue: SQLQueue 0x7f8e0d7a7650 for DOPDatabaseV7.dopdata
0   libsystem_malloc.dylib        	    0x7ff81a7a2cef nanov2_malloc + 385
1   libsqlite3.dylib              	    0x7ff82174e5f5 sqlite3MemMalloc + 37
2   libsqlite3.dylib              	    0x7ff821805342 pcache1Alloc + 178
3   libsqlite3.dylib              	    0x7ff82176a58e purgeableCacheFetch + 302
4   libsqlite3.dylib              	    0x7ff8218044a7 getPageNormal + 55
5   libsqlite3.dylib              	    0x7ff821811c48 getAndInitPage + 72
6   libsqlite3.dylib              	    0x7ff821790257 moveToChild + 103
7   libsqlite3.dylib              	    0x7ff82180e819 sqlite3BtreeTableMoveto + 521
8   libsqlite3.dylib              	    0x7ff82180d40c sqlite3VdbeFinishMoveto + 28
9   libsqlite3.dylib              	    0x7ff82178d7fa sqlite3VdbeExec + 46858
10  libsqlite3.dylib              	    0x7ff821781630 sqlite3_step + 1024
11  CoreData                      	    0x7ff8212df802 _execute + 194
12  CoreData                      	    0x7ff8213043c8 -[NSSQLiteConnection fetchResultSet:usingFetchPlan:] + 232
13  CoreData                      	    0x7ff82130089a _newFetchedRowsForRequest + 2042
14  CoreData                      	    0x7ff82132f180 _executeNewValuesForRelationshipFaultRequest + 3488
...

Welcome to the User forum, Lars.

You’d be better to log this as an issue with DxO Technical Support …

John M

Hey John,

you mean here: https://support.dxo.com/hc/en-us/requests/new

?

Yes - That’s it, Lars.

1 Like