I didn’t know about such a limitation for the new users . Anyway thank you for the log but I also need this one DxO.PhotoLab.txt (it’s situated in the same area).
We need some assistance from you. Could you, please, remove your current version.
Then put this file into this folder %UserProfile%\Documents\DxO PhotoLab 2 logs DebugLog.nlog (476 Bytes)
After that, please install this build !! Link edited by moderator !! and try different exports.
Then, please, let us know your results as soon as possible.
Just saw the message… maybe it fell in the spam bin… so I’ve proceeded to the uninstall + create folder & add file + reinstall.
Nothing happens. Well, it’s not even mentioning that there is an error in the export. the export just “start” - and the progress roll is… rolling forever… and nothing.
Will try to uninstall and reinstall PL3 trial to see if things are better on your latest release…
Yep, we were waiting for your reply because without extended logs we can’t dig into the problem and no one else suffers from the similar issue. Just one question, did you put DebugLog.nlog as I recommended you?
Yes I’ve added it in my “document” folder. I had to create the folder “DxO PhotoLab 2 logs” as it was not there (maybe because of the uninstall of my previous DXO photolab software)