In the list of the camera and lenses supported by Photolab we have the Phase One IQ4 and 3 lenses. Nevertheless Photolab is unable to open a raw files from this camera (.IIQ)! So this is somewhat contradictory. I hope this will be implemented soon.
What version of PL do you have?
You need at least the v6.1.8
I am using Photolab 8
What’s the error message?
If your lens if one of the supported, you should raise a support ticket with DxO support.
The error message is:
“This image cannot be processed because it was taken with a device that is not supported by this version of DXO Photolab”
I am using the lastest version of Photolab 8.1.0 Build 434
This is not a question of lens, but of the Phase One raw file that is not supported by Photolab. What I am not understanding it’s why implementing camera and lenses corrcection if it is not possible to import the raw file?
No software is free of bugs. This might be one. Just follow the advice given by @required and raise a support ticket. DXO will be able to tell you what to do.