The support for the Canon EOS R1 has been updated in “Unterstützte kameras/objektive - DxO” from 12-2024 to 02-2025 and there is no information at all about the Canon RF 70-200mm F2.8L IS USM Z.
So does that mean that I really have to work with the awful Canon Digital Photo Professional tool or have to buy Adobe Lightroom that supports both ?
@DxOStaffPO please hurry up with the support or at least communicate a reliable release date !!! As a longterm DxO customer that recently paid a lot of bucks for the upgrade to PL8 and VP5 it would be sad to have to move on the adobe.
The RF 70-200mm F2.8L IS USM Z version is a brand new lens released in November. It usually takes 1 to 3 months for DxO to acquire a loaner copy to test before a profile can be created. In the case of an expensive lens like this one, there are likely fewer loaners available and it is therefore uncertain how long it will take. For all I know they already have one in their lab or they could still be on a waiting list.
You are right, it is a brand new lens, but to wait doesn’t solve my problem. Since there is no generic lens profile that you can configure yourself, the photos taken with this lens can’t be edited at all with DxO.
Adobe supports the EOS R1 alredy since August 2024 and the RF 70-200mm F2.8L IS USM since Dezember 2024. Neither of the two are supported by DxO so far.
It would be OK for me if I could work with the photos with limitations (reduced quality in lens corrections, …) but it is somehow not acceptable that I have to work with an other application (workflow) if I decide to buy a newly released lens / camera. Therefore DxO should work on the topic. Either provide a generic, configurable lens profile or make shure that they get faster access to newly released cameras / lenses. This would help to solve their customers problems.
@DxOStaffPO what do you suggest. Shall I switch to adobe ?
You don’t need a lens profile to be able to edit an image taken by a new lens. I have several lenses without profiles but I’m still able to edit pictures captured with them. I assume that’s what missing in your case is that the R1 body is not yet supported. Do you have another Canon mirrorless body you can use with that lens in the interim?
You are right, its the camera support that is missing, but that is still only a explanation why it doesn’t work. The basic problem stays the same, DxO is much slower with supporting new gear than its competitors. In the case of the Canon EOS R1 it is 6 months compared to Adobe (assuming that the forecasted release date = 02-2025 is not postponed a 2nd time).