I posted another topic about strange behavior in PL9, but words and static images can’t fully show the problems I’m seeing. What I really need to do, if this forum will accept it, is post a small video showing the anomalies I’ve discovered.
Does the support request at DxO allow video attachments? Or is there a web site that I can post a small video with the link inside a post here?
When you submit a ticket via support.dxo.com, you can upload video clips or groups of files - anything needed to demonstrate the problem better - using upload.dxo.com. Indicate your support ticket number in the upload form, then mention in your support ticket that you’ve uploaded files for review.
Try wetransfer.com or a cloud share you might have with Google, Microsoft et al.
Yup. I’ve already sent 4 video clips and the support team thanked me as the videos were very helpful. Since then, they sent a diagnostic tool that dumps out all the log messages from PL9.10. Waiting to hear if the log dumps pinpointed the issues. To be continued…