Internal Preview Error with PL5.1 Upgrade

Hello I have an internal preview error when I try to import raw files into PL since the current upgrade. This happens when I import from LR Classic and directly into PL. It says Internal Error (error to prepare) in the preview window and the image file does not appear in the window. I am running a Windows 10 64bit system. Before the recent upgrade all was working well. I am bummed as I am new to PL5…anyone else experience this? Thank you CH

Good morning!

Could you, please, create a ticket here - and attach your logs ( Log files – %UserProfile%\Documents\DxO PhotoLab 5 logs) there.

Thank you
Svetlana G.