Hello everybody,
it is a great honour for Svetlana that she has so many fans among you. We all like her and appreciate her talent.
However, the public area of the forum should not be mistaken as DxO support, but is primarily a platform where users can exchange themselves about DxO software and help each other. Our team mainly limits itself to moderation of the publich area, i.e. when a post violates the forum rules.
When it comes to technical questions and problems, please always open a support ticket. Everyone is invited.
This way, we can prioritize questions and topics from all our users, bundle them and follow them up more effectively in our internal processes
Thank you for your understanding.