Hi - I’m a long-term user of DXO Optics Pro (8-11) and now Photolab (1-3). On upgrading to PL3 I have the Nik Collection 2 included in the installation. I previously had the original Nik Collection (Google) installed as a Photoshop plugin. Since installing PL3 (with Nik2) my original Nik plugins have been removed, it does not appear under fiters, and I cannot see how to install the Nik Collection 2 as a plugin, as there is no separate installation file. If I look in my account it does not mention Nik Collection 2, and if I look at the download page there is only the option for a free 30-day trial.
Please can someone tell me how I can now install Nik Collection 2 as a Photoshop plugin on my system (Win 10).
I purchased the upgrade from PL1 to PL3. When I installed PL3 I saw that there was now a button for Nik collection 2, and if I open a Nik app using this button it reports itself as v2. I did not purchase and install Nik collection 2 separately.
I use Photoshop (currently CC2020). Previously I had the older Google Nik collection installed and could use them as a plugin in PS. After installing PL3 these disappeared.
DXO support keep asking for my Nik Collection 2 licence code, which I obviously do not have as I did not get a separate installation file.
Can someone please constructively suggest what is going on?
Here are my thoughts.
That’s doesn’t works because of your installation of PhotoLab 3 and PS CC2020 in the same time.
There is no relation between one and the other, but
PL3 offers you a Nik access button that points to old Google Nik Collection
Old Google Nik collection doesn’t run on 64bits software such as PS CC2020
Pascal
Hi Pascal, thanks for your reply. Yes, that now makes perfect sense. When I saw the Nik Collection button, I incorrectly assumed that the DXO version had been installed. The button is accessing the old version. I have not seen anywhere else that Photoshop in 64 bit cannot access the old Nik software, so thanks for that too. In fact I am quite happy to use the old Nik collection via PL3.
Once again thanks for your insight, which is better than the support given by DXO via a ticket! Nigel