I recently upgraded to PL 9, and part of the reason was support for Apple Raw files.
DxO PhotoLab9 brings support for Apple’s HEIC/HEIF and ProRAW formats.
Whether you’re editing images from your iPhone or iPad, enjoy seamless compatibility and full access to DxO’s award-winning tools.
However, I can’t seem to get this to work. I’m shooting with an iPhone 14 Pro, and I’ve tried both with the native camera app and with Halide, with all the variations I can think of, and tried both copying DNG files directly to my (Windows) computer as well as “export unmodified original” from the phone’s photos app, but nearly all of these files won’t even show up in PL at all, as if the files don’t exist, and the couple that do, have a warning symbol and say they aren’t supported.
I just visited the “supported cameras” page, trying to figure out if maybe they only supported newer models of iPhones than my 14 Pro, and saw, to my surprise, the opposite! The latest Apple device on that list is the iPhone X, from 2017! Surely they can’t be advertising ProRAW support with “seamless compatibility” while failing to open files from iPhones under 8 years old…right? I must be missing something, but have found surprisingly little discussion or documentation. Am I the only one for whom this is not “seamless”, or have I maybe overlooked something obvious in getting this to work?
Yeah, I was surprised they didn’t update the compatibility list. I’d ignore that. The text you quoted explicitly states support arrived in v9.
My current and previous phones do not support ProRAW so I cannot confirm/test. I would expect the “Export original” approach should 100% work.
But… I think @LVS is onto something because normally you can see the image in the library (at least a placeholder for it) so long as the basic file type is supported, which DNG would be. (Note: not all DNG content is supported). So at the very least I’d expect to see a bunch of placeholders with the unsupported marker.
All I can say from my own experience is I have managed to get original HEIC files out of Photos and edit them with PL9 — a similarly new capability.
Interesting– I had not set a filter, since this was a brand new installation, but that does allow the files to show! Some of them, I can even edit, although I don’t seem to have some things (such as noise reduction options) available to me. Certain files do still have the “cannot open this file type” warning, but not all of them. I’m going to have to experiment more with the iPhone photo export settings. (Some people out there are also suggesting it’s possible to modify the EXIF data to fool PL into thinking it is an iPhone X photo and gain more ability to work with it as well, so I may experiment with that as well.) In the meantime, thanks for suggesting the filtering– I had to turn off “RAW images” in the filter settings, since apparently these files, despite being DNG files, are not seen as “raw” images by PhotoLab.
Firstly, Apple have a support article regarding ProRAW. You may find some detail in there that helps you.
Secondly, DxO’s noise reduction works on true RAW data, before it gets demosaicked. An Apple ProRAW file is not, despite the name, a true RAW file. It is already an RGB image. In fact, it is already probably a fusion of multiple shots, possibly even from multiple sensors. What Apple are giving you is less ‘opinionated’ processing and, I think, a greater bit depth.
For DxO to add powerful DeepPRIME-like noise reduction for RGB images, they’d pretty much have to start from scratch again.
I’m still not clear on HEIC support. The HEIC images from my iPhone 16 Pro and Fuji X-E5 do not open in PL9 (9.4.0). I get this message (iPhone 16 Pro for this error message).
(Gemini spit this out; I have not read it. buyer beware)
Q: how do I get iPhone 14 Pro ProRAW files into photolab 9 on a windows computer
Getting iPhone 14 Pro ProRAW files into DxO PhotoLab 9 on a Windows computer involves two main steps: ensuring the files are transferred in their original .DNG format and knowing how PhotoLab 9 handles them differently than standard camera RAW files.
1. Transferring the Files (Crucial Step)
To edit these in PhotoLab 9, you must prevent Windows or iOS from converting them to JPEGs during the transfer.
iPhone Settings Check: On your iPhone, go to Settings > Photos . At the very bottom, under “Transfer to Mac or PC,” select Keep Originals . This ensures the phone doesn’t “helpfully” convert the DNG to a JPEG for compatibility.
The Cable Method: Connect your iPhone via USB-C (or Lightning, depending on your cable). Open Windows File Explorer, navigate to This PC > [Your iPhone] > Internal Storage > DCIM. Copy the .DNG files directly to a folder on your PC.
The iCloud/Cloud Method: If you use iCloud, download the files from iCloud.com in your browser. When downloading, click the three dots (…) and choose “Unmodified Original” to get the actual DNG file rather than a processed preview.
2. Working in PhotoLab 9
PhotoLab 9 introduced support for Apple ProRAW, but because ProRAW files are “Linear DNGs” (meaning they are already partially processed by Apple’s computational engine), they behave differently:
DeepPRIME is Unavailable: You will likely notice that DeepPRIME, DeepPRIME XD2, and DeepPRIME XD3 are greyed out. This is not a bug. These tools require “unprocessed” sensor data; since ProRAW files have already been demosaiced by the iPhone, they are technically no longer “raw” enough for DxO’s specific noise reduction algorithms.
Optical Modules: DxO provides lens and camera profiles for the iPhone 14 Pro. When you first open the folder in PhotoLab, it should prompt you to download the DxO Optics Module for your specific phone to automatically correct distortion and vignetting.
Filter Settings: If your files aren’t showing up in the PhotoLibrary, check the Filter icon (top right of the image browser). Ensure that “DNG” or “RAW” is checked. Some users have found that they need to toggle these filters to get the browser to refresh and show mobile DNGs.
