FilmPack 8 cluttering up PhotoLab 9 interface

I took FilmPack 8 for a trial and decided not to buy it because the negative conversion package is not very good (it will no doubt get better) and I have no particular use for the new colour profiles. Frankly DxO should not have released FilmPack 8 as a paid upgrade. There’s not enough value in it.

What is bothering me now in PhotoLab 9 is that FilmPack 8 is still cluttering up my interface.

I deleted FilmPack 8 completely from my Mac. These phantom colour profiles are still thre. I searched for “Ilfocolor” to see if the profiles were hidden somewhere on my hard drive.

Nope.

I’d like a way to hide these unused and unwanted colour profiles. It’s my photo editor interface and I’ve paid over a €1000 for it. I don’t expect to see it defaced.

It appears that the list is hardcoded into PhotoLab, and the FilmPack 8 license activates what’s grayed out. I imagine DxO intends this as advertising. Would you like to make this topic a votable feature request? If you can’t do that, I can do it for you.

Perhaps deleting trial license file filmpack8.key file will help (?).
I’m on Win, so not sure about the filename on Mac, supposedly the file is in ‘~/Library/Application\ Support/DxO\ Labs/Licenses/’.
I had similar problem on Win with FP8 trial but I had also FP7 non-trial license. Deleting the FP8 trial license file helped in my case.

Thanks Greg.

It appears that the list is hardcoded into PhotoLab, and the FilmPack 8 license activates what’s grayed out.

That’s what I feared.

I imagine DxO intends this as advertising.

No, it’s vandalism on space for which I’ve paid. Last time we had this run-in with DxO it was about the baked-in button for Nik plugins. Fortunately DxO did the right thing in that case (add a preference to remove the button) but not without unnecessary teeth-gnashing and delay.

Would you like to make this topic a votable feature request? If you can’t do that, I can do it for you.

I don’t have any moderation privileges. If you could turn my post into a feature request, I’d be much obliged.

I’ll give a shot, Wlodek. Thanks for the suggestion.

Wlodek, I’ve tried deleting the key. The license key on macOS is here:

~/Library/Application Support/DxO/Licenses/filmpack8.key

No luck unfortunately. The interface to my fully paid-up PhotoLab 9 remains defaced with unwanted advertising.

I’ve uninstalled FP8 trial via Windows setup, which didn’t do too much – FP8 advertisements were still there in PL9. So I manually deleted all directories with “Filmpack 8” in their name in standard places (Program Files, ProgramData) and deleted filmpack8.key in %APPLOCALDATA%\DxO\Licenses. The advertisements and other FP8 releted things were gone, leaving my paid FP7 configuration untouched. You have to restart PL, of course.
Not sure how license management works on Mac.

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Brilliant, that’s great news. I’ll give complete expurgation a shot now.

No luck. I’ve even opened up the PhotoLab 9.app bundle and not found any of the photo negative profiles from FilmPack 8. I thought it might be that I had not emptied the trash. I did now and restarted PhotoLab 9. No luck.

Perhaps a restart of the whole computer will work. It doesn’t suit me to restart now, but will let you know if that does make a difference.

The extra profiles are only in Color Negative Film drop-down, so as long as I avoid that section (which normally I use regularly) I don’t have to look at the greyed out sections of my €1000+ software suite.

If another macOS user has the answer to how to expurge FilmPack 8 profiles from the Color Negative Film dropdown, I’d be grateful for the secret.

Done! And I added my own vote. :slight_smile:

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Here are the 3 locations I’ve found FilmPack “stuff” in:

  1. /Library/Application Support/DxO Labs/dfpv8 (that’s the root Library folder, not the user Library folder)
  2. ~/Library/DxO_Labs/DxO FilmPack 8
  3. ~/Library/Application Support/DxO/filmpack8.key

Have you deleted all of these?

Has your FP8 trial license expired?
I made FP8 trial cleanup only after license expiration. Actually DxO license management didn’t show my FP8 trial license, even before it expired. Maybe it’s still there and you have to ask DxO to remove it for you?

But maybe it’s just one more of those Win/Mac differences?

Thanks @unchdxoly. I had missed this directory ~/Library/DxO_Labs/DxO FilmPack 8. Unfortunately even after deleting this directory, emptying the rubbish bin and restarting PhotoLab 9, those extra profiles in Color Negative Film remain.


@Wlodek

Has your FP8 trial license expired?

My license is long expired so I don’t think it’s the license. My DxO license dashboard does not show even a trial FilmPack 8 license. It may be a macOS/Windows difference as you suggest.


Has anyone else done the FilmPack 8 trial and then been able to get rid of the FilmPack 8 profiles in Color Negative Film dropdown?

Is it just the color profiles that remain? Or do you also see other FP-only tools like fine contrast, hue mask, creative vignette/grain effects, etc.?

I own FilmPack 7 so I see the other tools and use them. The greyed out color profiles are the only detritus for me.

Yes, same content here


but can’t help you otherwise.

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Ahhhh I understand now.

Unfortunately I don’t have any further suggestions other than rebooting when you are able, and sending DxO a support request.

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