Error "These images are either not supported or have already been processed in DxO PureRaw, or the files may be corrupted"

Hi! I buyed the latest PureRaw version, and there are some files that keep giving me this error, I already tried changind the file location, changing the file name, and even chanding them from .NEF (I’m Nikon) to .DNG, and keep receiving the same message for only some files, someone already had the same issue?.

Thanks in advance!

Hi Carina and welcome,

Are you using mRAW or sRAW or some other compressed RAW format? If so, DxO doesn’t support these formats.

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