DXO pure raw 3 reinstalation on air mac reduced functionality - why

DxO PureRAW Feature requests
1

I reinstalled pure raw 3 after cleaning the hard disc. I used to have 4 options for cleaning up the file but the reinstalled version only offers Deep Prime and another deep prime ( can’t remember full title) and both take many minutes to clean up my Olympus 20mp files making the programme very user unfriendly. Any ideas why the light touch options are not available and is there a way to get them back ? Any advice for me please. Jeff

2

Have you checked DPR’s settings? Some of the noise reduction features are switched off by default. Switch them on to get things back to where you want it.

3

Thanks for swift reply.
I don’t know what DPR settings are. I have looked in my computer settings without success, and there seem to be no settings in Pure Raw 3 apart from those on the opening page. The settings I can see are options for Deep Prime or Deep Prime extra and the question mark next to those boxes says Deep Prime needs Mid range or upper range GPUs which I guess my 5 year Macbook Air does not have - hence the long long time to process my images. I also guess that advances in AI have rendered my computer obsolete so it unfortunately seems goodbye to PureRaw Jeff

4

I don’t have PureRaw but a search for v3 (current is v5) found this review:
https://lenscraft.co.uk/photography-blog/dxo-pure-raw-version-3-review/

If I understand you correctly your problem is that after reinstallation you no longer see the options to use ‘High Quality’ or ‘Prime’ denoising, you only see the other two options (DeepPrime & DeepPRIME XD).

That sounds like the (re)installation has failed in some way. Have you tired uninstalling and reinstalling?

EDITED TO ADD:
When @platypus said “DPR’s settings”, he meant DxO PureRaw’s settings. I’ve no idea where those settings are to be found within PureRAW though.

5

Thanks for considered reply.
I’ll try the reinstallation tomorrow. Jeff

6

Try to read the user manual first. Find it under support.dxo.com

Direct link: https://download-center.dxo.com/Support/docs/PureRAW_v3/user-guide/PR3_manual_EN.pdf

The chapter about preferences is the one to focus on.

7

I’ve had time to reinstall. Same result. BUT a couple of trials have shown that the operation starts slowly with time remaining shown as 16 minutes then time remaining very rapidly drops and the operation completes in a total time of 3/4 minutes in total. Strange but welcome. I can live with that although just a minute or two would be ideal. Anyhow thanks for suggestions. Jeff

8

Thanks for the advice to read Preferences. I did. I have got back the two missing options. Many thanks for the advice which I guess I should have had the gumption to do first. Having “found” the user manual I’ll know where to look for solutions for problems. Once again thanks for help. Jeff

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