Dxo Photo Lab 3 doesn’t work, Windows 10 (64 bit) .
.NET - 4.8, start normal, and tried run as administrator
After instalation program can’t start, and Windows 10 reporting message.
Operation stopped.
Descritpion
Ścieżka do aplikacji powodującej błąd: C:\Program Files\DxO\DxO PhotoLab 3\DxO.PhotoLab.exe
Sygnatura problemu
Nazwa zdarzenia problemu: CLR20r3
Podpis problemu: 01: DxO.PhotoLab.exe
Podpis problemu: 02: 3.0.18214.4266
Podpis problemu: 03: 5dcd7725
Podpis problemu: 04: DxO.PhotoLab
Podpis problemu: 05: 3.0.18214.4266
Podpis problemu: 06: 5dcd7725
Podpis problemu: 07: 47f
Podpis problemu: 08: 6
Podpis problemu: 09: System.IO.FileNotFoundException
Wersja systemu operacyjnego: 10.0.17763.2.0.0.768.101
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 2f97
Dodatkowe informacje 2: 2f97b38d488014c71e103d4fa89a34ac
Dodatkowe informacje 3: 1f6c
Dodatkowe informacje 4: 1f6c959ebd9f000b7c6bf52fe49eef5c
Dodatkowe informacje o problemie
Identyfikator pakietu: 8ec859cddcf5972f341407c95d0194e2 (1446789941722977506)
Please help me, becouse I woud like to buy before 24 November (30% promotion).
Hello Slaw,
something with the Installation is not ok. The messages says that there is a file missing. Do a uninstall and try installing it again.
Verify in any active virus protection if files were moved to quarantine or were deleted.
@alex i’ll be waiting for fix issue DXO
I tried DXO Photo Lab 2 - the same issue.
But unistall .NET 4.8 is imposible. This goes from windows update and isn’t good to unistall, becouse next update come back. This update KB2828152 below isn’t exist current version windows, and are dependent from another application and system processing.
Microsoft say clear:
“.NET Framework 4.5.x/4.6.x/4.7.x/4.8 cannot be uninstalled using this package. To uninstall .NET Framework 4.5.x/4.6.x/4.7.x/4.8 from your computer, go to Control Panel, choose Programs and Features, choose View installed updates, select Update for Microsoft Windows (KB2828152) and then choose Uninstall.”
Well, even if you buy it now and the issue won’t be fixed (which is a rare case) then, you’ll be provided with the refund. But in most cases even specific to the user’s PC issues are resolved successfully.