Download failed

after having the pop up issue since the launch of Nik3, I decided to download the latest version again.
download failed, tried again… took about 14 min. to download.
click to install… failed.
downloaded again, another 15 minutes.
click to install…
this came up
Screen Shot 2020-07-01 at 10.39.33

is DxO server down or something?

this is both file showing in the download folder, why 2?
Screen Shot 2020-07-01 at 10.44.24

1 Like

Your download manager (Safari I think) wasn’t able to complete the download of whatever that is, so there is the temporary .part file along with the .dmg file (whatever that is). You’re trying to download Nik Collection by DxO 3? Where are you trying to download it from and how?

Downloading Nik 2 so I have it with latest update, and was hoping that it will get rid of that pop up window asking me to download Nik 3.
I was actually using Firefox not Safari. It did finished once the download but had that warning pop up.

I’m downloading it from dxo website, same place I always downloaded their software, just seem not to be working this morning.