The first image I try, DeepPrime XD (with the options set to auto / default) seems to fail hard?
This is a crop from the tif export:
And then I just switch it back to DeepPrime without touching anything else, and it looks OK again:
The first image I try, DeepPrime XD (with the options set to auto / default) seems to fail hard?
This is a crop from the tif export:
And then I just switch it back to DeepPrime without touching anything else, and it looks OK again:
Hello @jorismak Please, provide me with your original image and sidecar files. Upload them here with your forum name http://upload.dxo.com and let me know when ready
Dear @jorismak
could you please supplement your post with the description of your camera equipment you used and the operating system . Maybe that helps other users to save time if they have the same environment and know that Barbara is investigating this.
@all it would be very helpful if anybody with problems and creating a post will attach informations about equipment and operating system and version
Uploaded some files.
I’ve got it on every single file I tried so far. All files from discuss.pixls.us’s PlayRaw section. One NEF (Nikon) file, one CR2 (Canon) file, two ARW (Sony) files uploaded.
On Windows 11 21H2, Intel i9 12900h / RTX 3050ti.
Hi @jorismak
I’ve tried quite a lot of my own files (CR3) with DP XD and didn’t run into any artifacts at all. I also downloaded a CR2 of the Victoria Memorial from Pixls.us but I can’t reproduce it on my Windows 10, i5-6400 and AMD RX480.
Do you have a direct link to the photo(s) you used? I’m curious if it is reproducible
Since i have it on any file , it’s more likely a Nvidia related thing or something (since you’re on windows amd with no issue).
I uploaded the files to upload.dxo.com.
That’s one i uploaded.
Found another :
@Barbara-S An (extra) notification to tell you the files have been uploaded.
But it’s clear by now that it’s not related to the files. I’ve got it on all files as far as I can see, no matter the brand / camera-model.
Also, when I go to the preferences and select CPU for the DeepPrime:
…then the results are OK. But exporting a single file takes 11 minutes, instead of +/- 14 seconds .
11 minutes? With a new i9-12900? I know it’s a mobile CPU, but even with my old i5-6400 I process a 25MP CR3 raw in 5,5 minutes.
Can your laptop dissipate its heat well enough?
I redid the file, 1m52sec now. That’s way more usable until DxO (or me) get something sorted to fix the artifacts.
I might try forcing it to the onboard GPU, see if that works and helps a bit with render-time.
I guess it wasn’t plugged in, or I had it set to its silent profile or battery-saving mode or something.
Or something was still using power in the background, .
Just under 2 minutes, that’s more like it
With regards to your GPU, just asking the obvious: drivers are up to date?
With Intel Iris XE: 2m10s give or take. So that doesn’t give me anything compared to CPU only.
And I updated to the latest Nvidia drivers just after making the original post and checked if the problem was still there… it is. So yeah, at the moment I have the latest drivers.
As a Hail Mary I can try the ‘studio drivers’, but those aren’t really different, just a different release schedule in practice.
Good morning @jorismak. Yes we already got your files and will investigate.