AI mask - Fails to export with AMD GPU

DxO PhotoLab
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1

Hello,
I have found that using AI mask presets in the editing process results in export failures in photolab 9.4 on Windows 11. After an initial export failure, all subsequent exports also seem to fail, even if any AI masks are removed, before an eventual program crash occurs. My system has 16gb of RAM and my gpu is an AMD 9060xt 16gb with the latest drivers. I have heard of AI masking issues occurring with the latest nvidia drivers but everything seems to work perfectly on my secondary system running an nvidia RTX 3070 gpu, though that system also has 32gb of ram.
I have tried clean-installing windows 11 as well as trying the latest windows 10. Any help solving this would be appreciated.

2

If you have a spare life you could read the numerous topics on this forum about problems with preset AI masks.

Or you could just cut to the chase and adopt the simple workaround, i.e. do not use any of the preset masks.

3

I have given it another go on my AMD gpu system and it seems like exports still fail without the preset masks, especially when combining the use of DeepPrime and the box AI masks, however the behaviour isn’t consistent.

4

This is a user forum so we can’t do much to fix these issues. The developers maintaining radio silence only makes things worse.

I think V10 will provide clarity with DXO making it clear what systems are needed for full functionality, with perhaps a table of functionality vs system requirements, if they can’t fix their coding problems. I use Capture One and ON1 PhotoRaw which have more advanced AI masking without these issues which implies that DXO should be able to optimise their code to at least match the competition regarding system compatibility. I’m not sure that this will happen before V10, but that is only 8 months away.

5
  1. Disk space ok?
6

I boot up windows specifically for photolab so I keep those on a 128GB SSD that currently has 70GB remaining. My photo library is on a 14TB external HDD with about 9TB remaining. Editing raw files on the internal SSD seems to result in the same export issues so it doesn’t seem like the culprit is the use of an external drive for the photo library.