Hello @KeithRJ
To help us to understand exactly the issue you are facing, could you follow the following steps:
- Delete all your logs files from
C:\Users\%USERNAME%\Documents\DxO PhotoLab 4 logs
- Copy the file DebugLog.nlog in
\DxO PhotoLab 4 logs
folder - Start PhotoLab, select your first image and reproduce the issue then select the second image and reproduce the issue
- Close PhotoLab, delete the file DebugLog.nlog and send us the new logs files
- Please also attach the name of the images you used in your message.
Thanks a lot