Activation failed!

[PietPott]

I can’t activate my third device!
After deinstalling on the previous third device (win10) i tried on the new one (Mac).
Contacting DXO before one week (!) with this problem.
Became the standard automised answer…
But nothing changed until now.
Why is it not possible to deactivate the seats by oneself?!
Normaly it’s possible in Adobe or Luminar and so on.
Perfect software but horrible activation/de-activation.

[Guenterm (Win11, MAC OS, DPL 5, FP, VP, Nik4, Olympus)]

Hello,
often discussed never solved

Deactivate License Feature

The current activation scheme looks like it inhibits using DLP after 2 (or 3 in the case of elite) times replacement of an old PC by a new one or even quicker when we use DPL on two PCs in parallel. My guess is, that the current figures are meant to limit parallel use and not as some kind of planned obsolescence. I therefore propose that DxO introduce a possibility to give back an activation. This could be done separately or through functionality accessible through the user’s shop account. Tha…

[stuck (Canon, PL7+FP7+VP3 on Win 10 + GTX 1050ti)]

This is a user forum but only DxO can help you with this problem so you will have to, contact DxO directly, here:
https://support.dxo.com/hc/en-us/requests/new