Account Help

Hi, I purchased DXO Photolab in 2019, but I don’t seem to have an account. I tried all my email addresses and none seem to work so I probably didn’t create an account at that time? Or maybe it expired/was deleted? I do have activated DXO 3.3 on my computer. Is there a way I can create an account? To submit a support ticket seems to require an active account (ie they require your account email address, etc… to submit the ticket), so that is not possible. Thanks. might point you in the right direction.

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That’s just the thing - unless you have an account then you don’t seem to be able to use

Have you tried ?

Also, try “Help / About…” in the application, where you have a copy of your product key you can copy which might help them track down your account?

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