A problem with the number of votes?

[Franky (Frank Legame - Win 10 - PL8 - FP7 - VP4 - NC6 - Sony α)]

Hi,

For some time now, I have no longer had the opportunity to vote when I had more than 900 possible votes.
Something changed?
Do we have the opportunity to see for what request we voted?

[Joanna (Joanna Carter)]

Go to your profile page…

[Franky (Frank Legame - Win 10 - PL8 - FP7 - VP4 - NC6 - Sony α)]

Thanks Joanna

[Egregius ([Greg] (Micro 4/3 + Win11))]

So far, in my experience and that of some others, removing existing votes hasn’t freed up any for recently-created feature request topics. Back when we were each limited to only a few votes, DxO staff would free up votes for us when a feature request was either implemented or selected for future implementation. Now they aren’t doing any such forum maintenance. I’d like to know if there’s something wrong with the forum or if they decided to disable voting for some reason. (I just submitted a support request.)

[auser]

stop the steal !

[stuck (Canon, PL7+FP7+VP3 on Win 10 + GTX 1050ti)]

@Egregius

if they decided to disable voting for some reason

My thoughts on this loss of voting are here:

Smart banding and flicker effect removal

I can’t vote for this, the vote button says ‘Limit’ and the hover-over pop-up says I have “0 votes left”. Yet I can’t remember the last time I voted for a feature request, since my time here has shown me it’s a futile exercise, nothing ever comes of such voting. At least not in any sort of reasonable time scale. Thus I deduce DxO have crippled the voting system, since nothing ever comes of such voting, at least not in any sort of reasonable time scale. Happy to be corrected though.

and here:

Add an Option to Remember the Selected Image in Folders and Projects

I refer you to the latter part of my post. Plus, Discourse (the forum software) probably doesn’t allow the removal of the voting feature from existing topics. Thus imposing a limit is the only way of making all existing feature requests behave in the same way as the never-been-able-to-vote-on feature requests in the ‘new’ PureRAW category.

[platypus (Canon & Mac (Intel and M1))]

Removing my vote from a thread changed the blue button from “voted” to “limit”.

If the limit has been lowered massively, we’d need to remove many votes to get free votes again. Maybe it’s also a plain bug in the forum software or its setup.

[stuck (Canon, PL7+FP7+VP3 on Win 10 + GTX 1050ti)]

@platypus

Maybe it’s also a plain bug in the forum software or its setup

A search on the key words ‘discourse forum voting bug’ finds this topic from about a month ago:

Voting Disappeared on Category

If I understand it correctly, there was a very recent problem with voting on Discourse but it’s been fixed. However it may require the Board Admin to do something before things return to normal.

@Egregius do you think adding that link to your Support ticket might help?

[Egregius ([Greg] (Micro 4/3 + Win11))]

It seems to me that what’s described in that thread is a different problem (losing the ability to vote and the vote count). I’ll keep it in mind, though.

[Egregius ([Greg] (Micro 4/3 + Win11))]

Good news: DxO told me they know what caused the loss of voting here and will have it fixed very soon.

[Joanna (Joanna Carter)]

Oh great! Now I have already removed a load of votes from subjects I supported.

[Egregius ([Greg] (Micro 4/3 + Win11))]

Well, fortunately it seems you’ll soon be able to put those votes back in again! Sorry, Joanna. I share your wish that DxO would have communicated openly about the problem. They seem to rely on us to report things to support and be the communicators here.

[John-M (Melbourne, Australia - Win10)]

I’ve started to wonder whether there’s actually any point in adding one’s vote to a request/suggestion … Has anyone detected any indication that votes make any difference to DxO’s implementation plans ?

• A genuine ponder - not intended as just being narky.

[BHAYT (Bryan [WIN10, PL8, VP4, FP7, G9 & EM1 Mkii, RTX 3060])]

@John-M Has anyone seen any real evidence that anyone is alive at DxO and that its not all some AI.

Actually if it was AI then it would probably be communicating more, intended to be narky.

In response to your comment I would suggest none whatsoever but it alerts other users to what other users feel is important. I am sure there is a better way of phrasing that but it is too early.

[CHPhoto]

I see no point in voting. I consider it a ruse by DxO to make users feel as if they have some form of say in the future of their applications.

[platypus (Canon & Mac (Intel and M1))]

@CHPhoto

make users feel as if they have some form of say in the future of their applications.

Let’s be realistic.

• What is the kind of info DxO gets from the built-in feedback mechanisms?
• What’s the percentage of DxO customers contributing to this site? 1/1000?
• Are we typical users?

I do feel that DxO is concentrating on squeezing the remaining drops of quality improvement out of their rendering apparatus, possibly with 80% of effort going into 20% improvement…leaving behind the other things that might make PhotoLab a better rounded product that could actually replace e.g. Lightroom.

DxO is on the short arm of the lever though and that is why updates cost a lot more than e.g. a yearly subscription of Lr & Ps, which I can get for about USD 100 with Black Friday discounts.

But I’m wandering off-topic. Anyways, the voting system does not work properly at the moment and DxO is fairly silent about this. And although “silence is gold”, it is not so when there are problems.

[Egregius ([Greg] (Micro 4/3 + Win11))]

DxO support is working on fixing the voting system, and I’m assisting them with that in a small way. The voting for PhotoLab feature requests in particular very clearly mattered to DxO in the past, and I suspect it still matters to some extent. They do seem to notice what’s being discussed here, more or less, even though they’ve mostly stopped interacting with us here and aren’t doing much maintenance on forum topics anymore.

[Egregius ([Greg] (Micro 4/3 + Win11))]

Voting appears to have been fixed.