Preview in DXO PureRaw 5.3 is not sharp at some magnifications!

I confirm that I have no problems with the before/after display with PureRAW 5.3.
It’s indeed a perfectly normal version and the latest one, as you can see below.
But again, I’d like to point out that this is a Windows version; it may be different on Mac.

Are you running in 1080 or 4k. When in 4K I get the problem with magnifications below 300% but if I run in 1080 I do not have an issue. I am runnimg the windows version.

I have a 1920 x 1200 resolution screen.
This may indeed explain the difference in behavior.

I have the same problem on Windows 11 with an Nvidia 5060 Laptop graphics chip. At 1920x1200 works fine. at 2560x1600 it fails.

Found a possible workaround when at 2560x1600. In Control Panel Display settings, if the “Scale” is set to 150%, Preview doesn’t work. If set to 125% it works. I test this by sliding the intensity or force detail slider.

i can’t be bothered mucking around with other setting options. DXO should have advised all users of the problem and take down V5.3 until it’s stable.

Agree. I had time to experiment and figured my input might help.

I had 5.2.19 in my download folder, so went back to it.

I also tried the same workaround. I am running at 3840 x 2160 (windows 11 with Nvidia 4070) and also find that dropping the scaling down to 125% from 150% allows the preview to work at it should.

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i see people say 5.2.19 seems to work anyone got a link to 5.2.19 so i can try this version (mac) as i have just purchased 5.3 and on my windows 11 pc its perfect on mac its not, Not really impressed as a first time buyer with issues like this instantly!

if this is for mac would you be able to share me a copy of 5.2.19? as 5.3 seems a complete shambles so far.

Can’t help. I am a windows user.

I sent a bunch of screenshots to support showing working and bad. They responded requesting I run their diagnostics utility and send them the results. Did that yesterday.

I’m on Windows 10 and V5.3 is SNAFU.

Bonsoir , donc moi tout est clair maintenant , cette version ne fonctionnement pas correctement avec des résolution 4K (3840x2160 qui est celle recommandée au niveau de mon système w11 !!!) en baissant la résolution à 2560x1440 cela fonctionne , mais pour LR par exemple l’ affichage est trop grand…
Incroyable ce bug venant de DXO. :exploding_head:

Nouvelle màj de PR en v5.3.1

Corrections de bugs :
• Compensation de la douceur de l’objectif dans l’aperçu : Correction d’un problème où, à certains petits niveaux de zoom, l’aperçu n’affichait pas correctement la compensation de la douceur de l’objectif.

Frankly Is this official or what you want it to be?

Official.

What’s new in DxO PureRAW 5.3.1

Bug Fixes

  • Installation on macOS Tahoe: fixed a problem that prevented the software from installing correctly on macOS Tahoe.

  • Lens Softness Compensation in Preview: fixed an issue where, at some small zoom levels, the preview did not display the lens softness compensation correctly.

Known Limitations

• At certain small zoom levels, the preview may not fully match the exported image, especially when strong denoising is applied.

Installed - Looks like 5.3.1’s preview is working.