New Forum format usage and feedback

[gpailler (Grégoire Pailler)]

Dear Bencsi,

Thanks for this long feedback

The actual organization is detailed when viewing the categories page.
We created a dedicated #dxo-opticspro-early-access section with subsections (announcements, feedback windows, feedback mac, requests (with votes), bugs)

@Bencsi

• The list of treads seems not organized by alphabet, rather by date. It is quite complicate to find a particular thread

It’s a good point. The new forum only support topics sorting by date because it’s the classical way to navigate. The search engine doesn’t help you to find a specific topic even faster than alphabetic order?

@Bencsi

• The Windows and Mac threads are mixed

We merged only windows and mac announcements section. Feedback sections for windows and mac are still separated. I explained the reason:

New Forum Needs a Mac/Win Switch

We enabled tags #windows and #mac for specific sections only for #dxo-opticspro-early-access:announcements We would like to try to use a single section for announcements because some users use both platforms and because it may be interesting for beta testers to take a look on announces of the other platform (often a feature is available on one platform then on the other one the next release, it’s a kind of teasing ) for #dxo-opticspro-early-access:bugs Sometimes, bugs are relevant…

Is it too disturbing? You still have windows or mac tags on each topic to differentiate them.

@Bencsi

• In the past the new - unread - threads placed on the top of the site, it was more comfortable

I don’t get your point. You still have New / Latest / Top filters. Is it a design issue?

@Bencsi

2 The reduced picture size there makes it invisible. E.G. Svetlana placed an avatar to the circle which seems a boy face instead of a girl. Could you at least double the picture size ?

I fixed a styling issue with the avatars. The size is a bit bigger now.

@Bencsi

3. As far as I see, neither member classification nor # of messages display anymore. It was more informative to know something about the message sender’s history. I can answer or not, depend on the background of the message sender.

To get details about a user, you can click on the avatar icon or username. You have a first window with some details. Earned badges is a first indication about the user (to know if he’s a ‘newbie’ or a regular user (list of badges)).
If you click again on the avatar or username, you can see the whole user profil with stats. So I can see you’re a hero member with 48 topics created and 605 messages (and only on the Early Access section!)

@Bencsi

• I can not find the Bug section among the threads.

We didn’t imported the bugs from the old forum but we will use #dxo-opticspro-early-access:bugs subsection to report issues.

@Bencsi

• The Attach files section also missing from the Topic writing UI.
• A new icon in the Topic writing is the Upload. This would be the successor of the upload.dxo.com ?

You can attach images or files in a message using the upload icon while writing a message.
We will use this upload mechanism for (non-sensitive) attachments. It will be easier for users and on our side too. But for big files, we still use upload.dxo.com. @sgospodarenko wrote a post about https://forum.dxo.com/t/instructions-on-uploading-the-files-exceeding-50mb/1407