Inconsistent image orientation

I have PL9.4 installed on my Win 11 laptop. On that device when I view any of my images (RAW or JPEG) via PL’s PhotoLibrary the thumbnail images are all displayed in the correct orientation, i.e. those taken with the camera held landscape are shown landscape and those taken with the camera held portrait arr shown portrait.

I have just installed PL9.4 on a new Win 11 desktop PC but on this device, PL is displaying some but not all of the portrait orientation images in portrait. The landscape ones seem to be OK (but I’ve not browsed every folder).

The folder structure that holds my images is on a 10TB HDD. That disk was until yesterday fitted inside my old Win 10 desktop PC. On that machine PL 9 displayed all the portrait images correctly.

If I fix the orientation in PL (using Image | Orientation | Rotate) then the ‘Reset’ option undoes my fix and puts the portrait image back to landscape. I’ve yet to try done a repair installation to see if that fixes it didn’t fix this weird behaviour.

Meanwhile, h Has anyone else come across similar behaviour?

EDITED TO UPDATE TEXT

Haven’t seen it on my Macs. And here are a few suspects or guesses:

Configuration: all other things being equal, there might be a difference in configuration. This could lead to different interpretations of Canon’s orientation metadata. Orientation can be set to e.g. rotate images on the camera’s display, but not on the computer and other combinations. How orientation is recorded by the camera, I don’t know and things might depend on camera model and firmware release. Files contain the EXIF Orientation tag, but other metadata might be used too.

The camera’s orientation sensor writes the orientation flag (I presume) and then, there must be instructions on how to deal with images in camera and on computer. PL might not rely on one single orientation metadatum … and this would make me explore these possibilities if I were in your situation.

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That was my first thought but I’ve no idea where such a difference could be lurking, especially as a ‘repair’ installation made no difference.

Yes

If that were the case then the same version of PL on my Win 10 machine should also fail to apply the correct orientation.

I did and I now think this is a case of user error. The images that are not oriented correctly are really old ones. I went back to them only to make PL the appropriate body and lens modules. I need to check with ExifTool but I think the relevant metadata tag is not set, which is why PL is displaying them as it is. I now think I must have manually fixed these old images, i.e. my Win 10 installation contains these manual tweaks, whereas this brand new fresh installation doesn’t.

I’ll report back in a few days time. Meanwhile, thank you for your suggestions.

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@platypus Yup, user error. Turns out the images dating from my first use of a digital camera all have the orientation tag set to ‘normal’. I obviously hadn’t set the camera to record the orientation when I first acquired the camera. I must have ‘fixed’ my mistake because subsequent images are OK after all.

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