Clearly the earlier iPhones were worth supporting and the cameras on the newer models are increasing steadily in quality, so it does not make sense to me why there has been no support added since iPhone X. That’s for RAW, I assume (never bothered trying RAW on iPhone nor iPhone shots in PhotoLab), but it seems like Apple is off the table for over 4 years now.
2 Likes
But then again, how many iPhone shooters want something like PhotoLab? It would be an interesting statistic to know.
I do.
I’ve been using DxO for over 10 years, and the proportion of photos I take with an iPhone has grown each time I’ve upgraded to a newer one. The ability of the camera module to handle tricky lighting situations without clipping, produce clean images in low-light conditions, and vary the field of view improves with each generation and means I bring an interchangeable-lens camera with me less and less.
5 Likes
Scrolling through PL6 features:
“Support for a wide range of file types: RAW, TIFF, JPEG, and DNG*”
So no HEIF with this release?
I just bought photo lab 6 and had no idea they do not support HEIC. I put in a support request but dxo keeps closing my ticket with NO response at all.
2 Likes
You purchased it before downloading and testing the 30-day free trial?
It is not known when, or if, DxO will support that format.
Mark
1 Like
After years of promises I have decided to upgrade PhotoLab next when it has HEIF support, and not until then.
3 Likes
Can you point us to actual, quotable, promises made directly by DxO?
1 Like
You’ll find them here if you scroll up. Promises that HEIF was coming soon go back to version 3.
1 Like
Specifically look for posts from Marie in this forum. This is the first such promise, as far back as PL2.
Hello,
we are currently working on tasks to support HEIC/HEIF.
It might no be added to next minor release of PL 2 but the one just after.
Regards,
2 Likes
It’s been regularly promised and as with other things never intended to be done
5 Likes
Hi Marie,
Sorry but yes, we worry as 3 years after, nothing is made and we are still waiting !!!
In case you don’t want to deal with Iphone modules, just say it and we’ll go to another editing software… I am a customer since 2009 with DxO OpticPro 6, we are in 2022 and I have DxO Photolab 5, when I search for Iphone modules, you stopped at Iphone X !!! Allo, anyone out there ?
That’s true I usually use my pro reflex camera but I also use my Iphone very often and can’t believe now that Iphone 14 is out, with 48Mpix, you still don’t support HEIC/HEIF files !!!
Can you please update this thread with your answer on the matter as we don’t hear from anyone from DxO since 2019… Or don’t close the other thread people open on this matter years after 2019 to get updates !
Regards
6 Likes
Hi,
I am new to this forum but old in using DxO products.
I was actually trying to find a way to edit my Iphone pictures (HEIC files) and can’t believe that having DxO PhotoLab 5, this is still not available in Iphone modules !!! What are you seriously doing in DxO ??? I could read many posts about this matter, you promised it for PL 2 and we are at the end of 2022, still nothing…
Can you please listen to customers, more than 3 years they are asking about it !
Please an update about this matter ???
TIA
Regards,
4 Likes
I hope DXO gets going now that the Sony A7R V use Heic format. Go on Dxo, Heic and Apple proraw must come….
You loose so many costumers….
4 Likes
The A7R V still uses the RAW format and even lossless compression.
and HEIC, or?
on the Sony Homepage:
HEIF (4:2:0/4:2:2) (Extra Fine/Fine/Standard/Light), RAW und JPEG, RAW und HEIF
I agree. Raw support is not enough! HEIC/HEIF support is needed.
3 Likes
RAW (many varieties), and TIFF, and JPEG.
Just buy PL6 and very disappointed with the lack of support from the HEIC …
Nobody use iPhone in the Dxo team ?
3 Likes
It is unfortunate you did test whether HEIC was supported during your 30-day free trial of PhotoLab… There are a lot of requests asking for this support.
Mark