Today I have had PL Elite V5 crash on me 3 times in a row, just browsing some old photos. On other days I can work for hours with no problem. Can it be that the program has problem with some files and promptly crash when encounter them? The files was from a Olympus E-5. The PC is running Windows 11, it’s a Ryzen 5700G processor and GTX1550 graphic card.
Torstein - I suggest you raise a support ticket with DxO Support - - they will (probably) ask for your Log files, in order to determine the root-cause of your issue.
Good morning @TorsteinH ,
Thank you for the report. Yep, you can ither follow @John-M advice and support team will lead your crash personally or provide me with your crash log ( Crash files – %UserProfile%\Documents\DxO PhotoLab 5 crashes) here to have a quick look.
Thank you John and Svetlana. I will raise a support ticket when I’m back at my photo PC and can suply the information.
So far it looks like the last update fixed the problems, so I let it rest. Thanks for the help anyway!